Enables comprehensive management of Zendesk tickets, comments, and Help Center articles through tools for searching, creating, and updating content. It includes specialized prompts for ticket analysis and response drafting to streamline support workflows.
Enables MCP clients to drive Relay, an AI support-triage agent, by exposing tools for customer lookup, documentation search, ticket classification, reply, and escalation, with full guardrails and read-only mode option.
Enables Zendesk support workflows through tools for semantic ticket search, customer context retrieval, solution version assessment, and daily work summaries.
Enables AI-powered security operations through natural language, managing endpoint security, email threats, firewall policy, and more across multiple Sophos tenants with 334 tools, designed for MSP/MSSP teams.
