Record a need when an agent is blocked
find_specialistSubmit a blocked task you cannot complete so a human operator reviews it and proposes a specialist. Follow the record with get_handoff_status for routing updates.
Instructions
Records what the agent could not do, so that a ConnexAgents operator can review it and propose a specialist. A person does the routing: no specialist is returned by this call, and no delay is promised. Follow the need with get_handoff_status. Never put keys or client data in the text: detected values are masked before storage, and warnings names the masked fields. Each call creates a record and is never retried. Calling it counts as an operational API call: the first one sets the agent's is_authenticated flag.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| deadline | Yes | ISO 8601 date-time with a timezone, in the future and at most 30 days ahead | |
| domain_hint | No | Optional domain, at most 40 characters, e.g. "api-auth" | |
| gap_summary | Yes | The exact failure, 20 to 500 characters | |
| acceptance_criteria | Yes | What proves the block is lifted: 1 to 20 items, 200 characters each |