Save reply template
facebook_save_replyCreate or update a local saved reply template that an operator approves once so an agent can send it verbatim; existing IDs require overwrite.
Instructions
Create or update a local saved reply (no Facebook call): a reply template the operator approves once and the agent then sends verbatim. id is a lowercase slug and is derived from the title when omitted; an existing id is refused unless overwrite:true, and an overwrite returns the replaced record. The only placeholder is {{page_name}}, filled from the Page; never put a commenter's or customer's details in a template. Applies immediately.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| id | No | Reply id; derived from the title when omitted. | |
| tags | No | ||
| text | Yes | The reply text (1–2000 characters), sent verbatim. Placeholders: {{page_name}}. | |
| title | Yes | ||
| profile | No | Page profile key (e.g. "brand-a") or a raw Page ID. Omitted ⇒ the default Page (FB_PAGE_ID). | |
| overwrite | No | Replace an existing reply with the same id. Default false. |