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Get the triage board

get_triage_board
Read-only

Fetch a team's triage board to view open tickets by workflow column with priority, owner, and age, helping you assess support workload or identify stalled issues.

Instructions

The team's triage board: every open ticket by workflow column, with priority, owner and age. Use it to see the current support workload, or to find which issues are stalled. Requires the Shotef plugin and a token belonging to a team member — a non-member gets an explanation rather than an error.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
teamNoTeam id. Omit for the token holder's default team.

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observedv0.1.0

TDQS

A4.3/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint and openWorldHint, so the safety profile is covered. The description adds real value beyond that: it discloses the Shotef plugin dependency, the team-member token requirement, and the non-obvious fact that a non-member receives an explanation rather than an error. It stops short of describing pagination or result size limits.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Three tight sentences: what the board is, what it's for, and what it requires. The resource definition is front-loaded and every sentence earns its place.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a zero-required-parameter read tool with no output schema, the description covers content, purpose, prerequisites, and failure behavior. Nothing needed to call it correctly is missing.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100% and the single parameter's omission/default behavior is already documented in the schema ('Omit for the token holder's default team'). The description adds no syntax or semantics beyond that, so the baseline 3 applies.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific resource and enumerates exactly what the result contains ('every open ticket by workflow column, with priority, owner and age'). This level of detail separates it cleanly from siblings like get_triage_status and investigate_issue without needing to name them.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Names two concrete use cases: seeing current support workload and finding stalled issues. Clear context for invocation, but offers no explicit exclusions or alternative tools (e.g. when to prefer get_triage_status over this board).

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.