Enables AI-powered customer support with real-time access to CRM, ticketing, and communication tools via MCP, supporting context-aware conversations and automated actions.
Exposes order status lookup and knowledge base search tools from the Support Agent AI over MCP, enabling MCP clients to handle customer support queries with grounded, citation-backed answers.
Enables AI assistants to perform retrieval-augmented generation with hybrid search, reranking, multi-modal image processing, and RAG evaluation through standardized MCP tools.