agent_workload
Distribute open tickets by assigned agent, heaviest load first, to show where work is piling up.
Instructions
Distribution of open tickets by assigned agent, heaviest load first. Shows where work is piling up.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| max_tickets | No |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
No arguments | |||