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Scored across 13 tools
Most tools target distinct resources and actions (call vs task lifecycle, validate vs place, get vs cancel). However, delegate_task's description explicitly says to use it for phone calls, which overlaps with the dedicated place_call tool and could cause misselection between the two.
All 13 tools follow a consistent snake_case verb_noun pattern (place_call, validate_call, get_balance, confirm_task, cancel_task, reopen_task, get_transcript, etc.) with predictable verbs for each action.
13 tools is well within a healthy range. The set cleanly splits into a phone-call lifecycle and a task-delegation lifecycle without redundancy, so each tool earns its place.
Both domains have solid lifecycle coverage: calls support place/validate/get/update/cancel/transcript/balance, and tasks support delegate/list/get/confirm/cancel/reopen. The main gap is the absence of a list_calls tool to enumerate calls (only single-call get_call exists), forcing agents to track IDs themselves.