list_comments
Retrieve all comments for a specified ticket to review the full conversation thread.
Instructions
List all comments for a ticket.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| ticketId | Yes | Ticket ID |
Retrieve all comments for a specified ticket to review the full conversation thread.
List all comments for a ticket.
| Name | Required | Description | Default |
|---|---|---|---|
| ticketId | Yes | Ticket ID |
Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?
No annotations are provided, so the description must carry the burden. It gives no information on pagination, ordering, error behavior, or required permissions. For a list operation, 'all' could be misleading without pagination details.
Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.
Is the description appropriately sized, front-loaded, and free of redundancy?
A single, front-loaded sentence with no wasted words. It clearly states the action and object.
Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.
Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?
Given the tool's simplicity (1 param, no output schema), the description is a minimum viable description. However, it lacks any mention of return format, ordering, or potential pagination, which would be expected for a list operation.
Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.
Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?
Schema description coverage is 100% (ticketId described as 'Ticket ID'), so baseline is 3. The description adds no extra meaning beyond the schema, merely restating the relationship between comments and tickets.
Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.
Does the description clearly state what the tool does and how it differs from similar tools?
The description uses a specific verb ('List') and resource ('comments') with scope ('for a ticket'). It clearly distinguishes from sibling tools like get_comment (single) and add_comment (create).
Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.
Does the description explain when to use this tool, when not to, or what alternatives exist?
The description implies when to use this tool: when you need all comments of a ticket. It doesn't explicitly name alternatives, but the context of sibling tools and the word 'all' provide clear usage context without exclusions.
Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.
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