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Get Service Desk For Project

jira_get_service_desk_for_project
Read-only

Retrieve the Jira Service Desk linked to a project key. Use this tool to get service desk details for Server/Data Center instances, not available on Cloud.

Instructions

Get the Jira Service Desk associated with a project key.

Server/Data Center only. Not available on Jira Cloud.

Args: ctx: The FastMCP context. project_key: Jira project key.

Returns: JSON string with project key and service desk data (or null if not found).

Raises: NotImplementedError: If connected to Jira Cloud (Server/DC only).

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
project_keyYesJira project key (e.g., 'SUP')

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
resultYes
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations declare readOnlyHint=true and description confirms it's a read operation. The description adds the error condition for Cloud, which is useful behavioral context beyond annotations.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Description is concise with clear sections for args, returns, and raises. Purpose is front-loaded and every sentence adds value. No unnecessary text.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the simple parameter set, annotations, and output schema (implied), the description fully covers the tool's behavior, including the Cloud limitation and return format. Complete for the tool's complexity.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The input schema already fully describes the project_key parameter with description and pattern. The description adds no additional semantics beyond what the schema provides, so baseline score of 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states it gets the Jira Service Desk for a project key, and specifies it is Server/Data Center only, distinguishing it from sibling tools that handle other Jira entities.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Explicitly notes it is not available on Jira Cloud and raises NotImplementedError, providing clear context on when not to use. It does not elaborate on alternatives but the specificity of service desk makes it unambiguous.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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