Enables interaction with ConnectWise Manage through 45 tools across Service, Operations, and Finance domains, with tier-based access control for finance tools.
Enables AI agents to retrieve customer, order, ticket, policy, and agreement information, and to prepare or execute state-changing support actions like escalations and follow-ups with confirmation and access control.
Enables secure support-ticket and customer-account operations with signed JWT authentication, prompt-injection and tool-poisoning guardrails, and human-in-the-loop confirmation for destructive actions.
Enables AI agents to manage a fictional B2B workspace SaaS (Tessera) with tools for ticketing, invoicing, customer management, and trial extensions, featuring a human-in-the-loop confirm pattern for safety.
Enables AI agents to securely call enterprise MCP tools with tenant-scoped RBAC, human approvals, audit logging, and multi-tool workflows across customer, order, document, and ticket data.
Provides order lookup, customer lookup, and refund issuance tools with categorized errors to ensure accurate routing and distinguish access failures from valid empty results.