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create_ticket

Create a new ticket on a Laver board, placing it in a chosen column or the first column. Supports markdown descriptions and returns the ticket's UUID and version for subsequent updates.

Instructions

Create a ticket on a board. Give either status (the column name) or status_uuid; with neither it lands in the first column. Markdown in description is parsed — headings, lists and code fences all render. It is appended to the bottom of its column unless you send a position. The reply is the new ticket, including the uuid to reference it by and the version any later write to it will need, so there is no need to re-read it before your next call. This tool sends no idempotency key, so calling it twice makes two tickets: on a timeout or an unclear failure, use list_tickets with q set to the title to see whether the first one landed before you retry.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
titleYesThe ticket's title, 1 to 500 characters. This is the whole of what shows on the card, so put the specifics here rather than in the description alone.
statusNoThe column to place it in, by name as shown on the board. Must be a column on this board. Send this or `status_uuid`, not both; with neither it lands in the first column.
due_dateNoDue date as an ISO 8601 date, e.g. 2026-08-14
positionNoSort key within the column, not an index — smaller sorts higher. Read the neighbours' `position` off get_board and send a number between them; omit it to append to the bottom. Positions come back as decimal strings ('1000.000000') and are sent as numbers.
priorityNoOne of low, medium, high or urgent. Left off, the ticket simply has no priority set, which is not the same as low.
board_uuidYesThe board to create it on, from list_boards
descriptionNoThe body, Markdown, up to 20000 characters. Headings, lists and code fences all render.
status_uuidNoThe column to place it in, by uuid, from get_board. The exact form of `status` and the one to prefer once you have read the board, since renaming a column does not break it.
Behavior5/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations provided, the description carries full responsibility for behavioral disclosure. It thoroughly explains Markdown parsing in the description field, the behavior of landing in the first column when neither status nor status_uuid is given, position-based ordering, and the idempotency caveat that calling twice creates two tickets. It also reveals the response structure (uuid and version), making the agent aware of post-call implications.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is dense but every sentence provides critical operational detail: parameter selection, Markdown behavior, positioning, response contents, and retry strategy. It is front-loaded with the core action and flows logically without redundant phrases, making it efficient for agent consumption.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a create operation with 8 parameters and no output schema, the description fully compensates by explaining the return value (new ticket with uuid and version), the default column behavior, and the idempotency caveat. It also covers failure handling via list_tickets. This is a complete context for an agent to invoke the tool correctly and follow up appropriately.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% (all 8 parameters have descriptions), so the baseline is 3. However, the description adds valuable semantic depth beyond the schema: it clarifies the mutual exclusivity of status and status_uuid, explains that position is a sort key not an index, and notes that returned positions are decimal strings sent as numbers. This goes above the baseline by providing practical contextual semantics.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description opens with 'Create a ticket on a board', which is a specific verb+resource statement that clearly defines the tool's purpose. It also distinguishes the tool from siblings like update_ticket, archive_ticket, and delete_ticket by stating it creates new tickets, not modifying or deleting existing ones.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines5/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description provides explicit usage guidance such as choosing between status/status_uuid and handling timeouts by using list_tickets with the title as a fallback. This gives the agent clear direction on when to use this tool and how to recover from ambiguous failures, which is a strong alternative-oriented explanation.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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