create_incident_ticket
Creates a security incident ticket to track and manage response, integrating with ITSM platforms for proper assignment and escalation.
Instructions
Create an incident ticket in the ticketing system.
Auto-creates a ticket for tracking security incidents. Integrates with ITSM platforms like ServiceNow, Jira, or native Splunk incident management.
Args: title: Brief title of the incident description: Detailed description with evidence severity: "critical", "high", "medium", or "low" assignee: Username to assign ticket to (optional) tags: List of tags for categorization
Returns: Dictionary containing ticket details and tracking number
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| tags | No | ||
| title | Yes | ||
| assignee | No | ||
| severity | No | medium | |
| description | Yes |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| result | Yes |