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DeepTempo

Splunk MCP for SOC Operations

by DeepTempo

create_incident_ticket

Creates a security incident ticket to track and manage response, integrating with ITSM platforms for proper assignment and escalation.

Instructions

Create an incident ticket in the ticketing system.

Auto-creates a ticket for tracking security incidents. Integrates with ITSM platforms like ServiceNow, Jira, or native Splunk incident management.

Args: title: Brief title of the incident description: Detailed description with evidence severity: "critical", "high", "medium", or "low" assignee: Username to assign ticket to (optional) tags: List of tags for categorization

Returns: Dictionary containing ticket details and tracking number

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
tagsNo
titleYes
assigneeNo
severityNomedium
descriptionYes

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
resultYes
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description carries the full transparency burden. It discloses the primary side effect of ticket creation, mentions ITSM integration, and notes the return value. However, it does not address permissions, reversibility, duplicate behavior, or external system impact beyond the integration statement.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is well-structured with a concise introductory sentence, an Args block, and a Returns block. Every sentence adds value, and the overall length is appropriate for a 5-parameter tool.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

The description covers parameter semantics and return values, and it provides integration context. It is sufficient for invoking the tool correctly, though it lacks usage guidance and some side-effect details that would make it fully complete.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters5/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The input schema has no property descriptions (0% coverage), but the Args section fully compensates by explaining each parameter, listing allowed severity values, marking assignee as optional, and describing tags as a list for categorization.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description opens with 'Create an incident ticket in the ticketing system,' using a specific verb and resource. This clearly distinguishes it from sibling tools that query, analyze, or manage security data.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description states the tool is for tracking security incidents and integrates with ITSM platforms, providing clear context for when it is appropriate. It does not explicitly mention excluded cases or alternative tools, so it stops short of a 5.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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