Chase the Client on rejected files
request_replacementFlags rejected files on a Document Request and moves it back to awaiting the Client so replacement files can be sent again and automatic reminders resume.
Instructions
Call this when a Document Request has rejected files and the Professional wants the Client to send them again. It flags every rejected file, moves the request back to awaiting the Client, and returns it to the automatic reminder cadence, which is what reaches the Client. Nothing is emailed by this call and there is no way to email the Client immediately, not even from the dashboard; the optional message is kept in the audit trail rather than sent. Do not use it on a request with no rejected file; get_request shows which files were rejected.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| message | No | A note from the Professional, recorded in the audit trail of the request. Not sent to the Client. | |
| request_id | Yes | The Document Request whose rejected files must be sent again. |