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CassiaResearch

Aircall MCP Server

aircall_list_users

Read-only

List all Aircall users with their availability status and assigned numbers. Use this to monitor team presence and manage phone assignments.

Instructions

List all users in the Aircall account with their availability status and assigned numbers.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
pageNoPage number (default: 1)
orderNoSort order
per_pageNoResults per page (default: 20, max: 50)
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint=true and openWorldHint=false, covering safety. The description adds useful behavioral context about the return content (availability status and assigned numbers), but does not disclose pagination behavior or other potential traits. With annotations present, the added value is moderate.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, front-loaded sentence that states the action, resource, and scope. It contains no redundancy or filler, making it highly concise and well structured.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple list operation with no output schema, the description adequately explains what the tool does and what information is returned (availability status and assigned numbers). Pagination is implied via schema parameters, and annotations cover safety. The description is complete enough for an agent to invoke the tool correctly.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The input schema provides 100% coverage of all parameters (page, order, per_page) with descriptions and defaults. The description does not add parameter-specific details beyond the schema, so the baseline score of 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description uses the specific verb 'List' with the resource 'users' and explicitly mentions 'all users in the Aircall account with their availability status and assigned numbers.' This clearly distinguishes it from sibling tools like aircall_get_user (single user) and other user-management actions.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description clearly conveys that this tool is for listing all users, which implies when to use it. However, it doesn't explicitly discuss alternatives or exclusions (e.g., use aircall_get_user for a single user). The context is still clear, but lacks explicit guidance.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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