summarize_category
Retrieve representative customer messages and agent responses for a category or intent to generate summaries.
Instructions
Retrieve a representative sample of customer messages and agent responses for a category and/or intent, so you can summarize them. Use this for open-ended questions like 'summarize the FEEDBACK category' or 'how do reps respond to cancellations'. Base your summary only on the returned text; do not invent details.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| category | No | ||
| intent | No | ||
| sample_size | No |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
No arguments | |||