get_customer_service_performance_tool
Retrieve TikTok Shop customer-service performance metrics—after-sales handling time, IM dissatisfaction rate—over any custom date window by seller name, bypassing fixed 60-day limits.
Instructions
Get shop customer-service performance (after-sales handling time, IM dissatisfaction rate, etc.) over a custom date window.
Dates are YYYY-MM-DD. support_date_ge inclusive, support_date_lt exclusive. Wraps GET /customer_service/202407/performance — replaces SPS-backend's locked 60-day window. Use seller_name to specify shop.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| seller_name | No | ||
| support_date_ge | No | ||
| support_date_lt | No |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| result | Yes |