Preliminary delivery cost estimate WITHOUT creating a claim — the pricing method for countries outside Russia. Returns price (a decimal STRING, not a number!), currency_rules {code, sign, template}, distance_meters, eta (minutes) and zone_id. Route points take [longitude, latitude] coordinates and/or a full address string. Typical errors: 400 address_not_found (address not recognized), 409 estimating.cant_construct_route (no route between the points), 409 estimating.requirement_unavailable.

Creates a delivery claim. IMPORTANT: the claim is NOT dispatched immediately — it goes through estimation (status: new → estimating → ready_for_approval) and must then be confirmed with accept_claim, or pass auto_accept=true. Returns id (claim_id), status, version, route_points, pricing, created_ts. Verify success via get_claim: estimation errors can arrive as an error_messages array inside a 200 response. request_id makes the call idempotent: a retry with the same request_id returns the same claim, not a duplicate.

Full claim information: status, version (needed for accept/cancel), items, route_points (with visit status), pricing {offer, final_price, currency}, performer_info (courier name, vehicle, transport type), eta, created_ts/updated_ts. Known statuses: new, estimating, estimating_failed, ready_for_approval, accepted, performer_lookup, performer_draft, performer_found, performer_not_found, pickup_arrived, ready_for_pickup_confirmation, pickuped, delivery_arrived, ready_for_delivery_confirmation, delivered, delivered_finish, pay_waiting, returning, return_arrived, ready_for_return_confirmation, returned, returned_finish, failed, cancelled, cancelled_with_payment, cancelled_by_taxi, cancelled_with_items_on_hands. CAUTION: estimation errors can arrive as an error_messages array [{code, message}] inside a successful 200 response — check both the HTTP error and this field.

Confirms a claim after successful estimation (status ready_for_approval) and starts the courier search — from this point the delivery is actually ordered. The priced offer inside a claim expires ~10 minutes after estimation, so accept promptly. version comes from get_claim. 409 errors: inappropriate_status (wrong claim status), old_version (stale version — re-read the claim), offer_expired (re-create the claim), state_mismatch.

Cancellation terms for a claim — call BEFORE cancel_claim. Returns cancel_state: free (free of charge), paid (a fee applies — price/price_with_vat and currency are returned) or unavailable (the claim can no longer be cancelled).

Cancels a claim (including an already accepted one). Get the terms with get_cancel_info first and pass its cancel_state: with paid the cancellation fee is charged. version comes from get_claim. 409 errors: old_version, inappropriate_status, free_cancel_is_unavailable.

Search claims by filters with pagination (sorted by creation date). Returns claims (each shaped like get_claim) and a cursor for the next page. Pagination: either offset/limit, or cursor-based — pass the cursor from the previous response (other filters are then not needed).

Current courier geoposition for an active claim: position {lat, lon, timestamp (unix), accuracy, speed (m/s), direction (0–360°, clockwise from north)} and route_points with sharing_link. Errors: 404 — claim or courier position not found, 409 — the claim is not active or no courier is assigned.

Public courier tracking links — safe to share with the recipient. Returns route_points [{id, type, visit_order, sharing_link}]; sharing_link is available only for type=destination points. 409 errors: inappropriate_status, unknown_tracking_links.

Expected arrival times per route point plus the current courier position. Works only while the claim is active and a courier is assigned. Returns route_points [{id, address, type, visit_order, visit_status (pending|arrived|visited|skipped), visited_at {expected, expected_waiting_time_sec, actual}}] and performer_position. Errors: 404 not_found; 409 — the claim is inactive, has no courier, or the courier position is unknown.

Temporary forwarded phone number to call the courier of an active claim: phone (e.g. "+79099999998"), ext (extension, e.g. "0163") and ttl_seconds (how long the number stays operational). Errors: 400 invalid_point_phone; 404 — claim or courier not found; 409 inappropriate_status (the order is already completed).

Pickup/delivery confirmation code for the current point of the claim (when a code applies). Returns code (string) and attempts (remaining code entry attempts). 404 — claim not found or issuing a confirmation code via the API is prohibited.

Escape hatch: a direct call to any method of the Yango Delivery claims B2B API — for endpoints without a dedicated tool (tariffs, delivery-methods, claims/proof-of-delivery/info, claims/edit, claims/apply-changes, claims/return, claims/bulk_info, claims/journal, …). Paths are relative to the API root, e.g. "b2b/cargo/integration/v2/tariffs". query becomes the query string, body is sent as JSON. CAUTION: this tool can perform state-changing operations; 5xx/network errors are retried only for GETs.