Frontapp MCP Server

import { Server } from '@modelcontextprotocol/sdk/server/index.js'; import { BaseWebhookHandler } from '../base.js'; import { WebhookEventType, WebhookPayload } from '../../../models/frontapp.js'; import { frontappClient } from '../../../clients/frontapp/index.js'; import logger from '../../../utils/logger.js'; /** * Handler for conversation.unassigned webhook events * This handler is triggered when a conversation is unassigned from a teammate in Frontapp */ export class ConversationUnassignedHandler extends BaseWebhookHandler { /** * Validate the webhook payload * @param payload The webhook payload to validate * @throws Error if the payload is invalid */ protected validatePayload(payload: any): void { // Check if the payload has the correct type if (!payload || !payload.type || payload.type !== WebhookEventType.CONVERSATION_UNASSIGNED) { throw new Error(`Invalid webhook type: ${payload?.type}`); } // Check if the payload has the required fields if (!payload.payload || !payload.payload.id || !payload.payload.prev_assignee_id) { throw new Error('Invalid webhook payload: missing conversation ID or previous assignee ID'); } } /** * Process the webhook payload * @param payload The validated webhook payload * @param server The MCP server instance */ protected async process(payload: WebhookPayload, server: Server): Promise<void> { // Log the webhook event this.logWebhookEvent('conversation.unassigned', payload); try { // Get the conversation ID and previous assignee ID from the payload const conversationId = payload.payload.id; const prevAssigneeId = payload.payload.prev_assignee_id; // Fetch the conversation details const conversationResponse = await frontappClient.getConversation(conversationId); const conversation = conversationResponse.data; // Fetch the previous assignee details const teammateResponse = await frontappClient.getTeammate(prevAssigneeId); const teammate = teammateResponse.data; // Log the unassignment logger.info(`[Webhook] Conversation unassigned`, { conversationId, prevAssigneeId, prevAssigneeName: `${teammate.first_name} ${teammate.last_name}`, conversationSubject: conversation.subject || '(No subject)' }); // Here you could implement additional logic such as: // - Sending notifications about unassigned conversations // - Updating external systems with unassignment information // - Triggering automated workflows for unassigned conversations // - Updating LLM context with unassignment information logger.info('[Webhook] Conversation unassigned event processed successfully'); } catch (error: any) { logger.error(`[Webhook] Error processing conversation unassigned event`, { error: error.message, stack: error.stack }); throw error; } } } // Export a singleton instance of the handler export const conversationUnassignedHandler = new ConversationUnassignedHandler();