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DevOps AI Toolkit

by vfarcic
SUPPORT.md2.76 kB
# Support Welcome to DevOps AI Toolkit! We're here to help you get the most out of the project. ## Getting Help There are several ways to get help with DevOps AI Toolkit, listed in order of recommendation: ### 1. Documentation Start with our [documentation](https://github.com/vfarcic/dot-ai#readme) which includes: - Getting started guides - API references - Troubleshooting guides - Best practices Most common questions are answered in the docs. ### 2. GitHub Discussions For questions, ideas, and community discussions, use [GitHub Discussions](https://github.com/vfarcic/dot-ai/discussions). **Best for:** - How-to questions - Feature discussions - Sharing use cases - Community Q&A ## Reporting Bugs **Please use GitHub Issues ONLY for bug reports and feature requests.** Before creating a new issue: 1. Check existing issues to avoid duplicates 2. Review the [troubleshooting guide](https://github.com/vfarcic/dot-ai#readme/troubleshooting) 3. Gather relevant information (logs, versions, reproduction steps) [Report a bug](https://github.com/vfarcic/dot-ai/issues/new?template=bug_report.md) ## What NOT to Report as Issues Please **do not** use GitHub Issues for: - ❌ General questions (use Discussions) - ❌ Support requests (use Discussions) - ❌ How-to questions (check documentation first) Issues that don't follow this guideline may be closed and redirected to the appropriate channel. ## Response Time Expectations This project is maintained by 1 maintainer(s). **Response times vary based on:** - Severity and impact of the issue - Maintainer availability - Community engagement **Typical response times:** - Critical bugs: best effort - Feature requests: best effort - Questions: best effort Please be patient and respectful. This is an open-source project, and responses depend on volunteer time. ## Commercial Support Professional support is available through . For enterprise support inquiries, contact: Commercial support includes: - Dedicated support team - SLA guarantees - Custom feature development - Priority bug fixes - Training and consulting ## Security Vulnerabilities **Do not report security vulnerabilities through public GitHub issues.** Please follow our [Security Policy](https://github.com/vfarcic/dot-ai/security/policy) for responsible disclosure. Report vulnerabilities to: viktor@farcic.com ## Contributing If you'd like to contribute to DevOps AI Toolkit, please read our [Contributing Guide](https://github.com/vfarcic/dot-ai/blob/main/CONTRIBUTING.md). We welcome: - Bug fixes - Feature implementations - Documentation improvements - Test coverage - Community support --- **Thank you for using DevOps AI Toolkit!** We appreciate your patience and engagement with the community.

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