[
{
"ticketId": "t1",
"employeeId": "e1",
"issue": "Cannot login",
"status": "open"
},
{
"ticketId": "t2",
"employeeId": "e2",
"issue": "Email not syncing",
"status": "closed"
},
{
"ticketId": "t3",
"employeeId": "e3",
"issue": "App crash",
"status": "open"
},
{
"ticketId": "t4",
"employeeId": "e10",
"issue": "Printer jam",
"status": "closed"
},
{
"ticketId": "t5",
"employeeId": "e5",
"issue": "Lost laptop",
"status": "resolved"
},
{
"ticketId": "t6",
"employeeId": "e7",
"issue": "VPN not working",
"status": "open"
},
{
"ticketId": "t7",
"employeeId": "e8",
"issue": "wifi not working",
"status": "resolved"
},
{
"ticketId": "ticket_alex_1",
"employeeId": "e_alex_turner",
"issue": "model deployment issue",
"status": "open"
}
]