troubleshooting_prompts.mdā¢9.24 kB
# Troubleshooting Prompt Templates
## System Diagnostics
### General System Issues
```
Help me diagnose general system problems:
- Check overall system health and performance
- Identify processes consuming excessive resources
- Analyze system logs for error patterns
- Test critical system services and connectivity
- Generate comprehensive diagnostic report
```
### Boot and Startup Issues
```
Troubleshoot boot and startup problems:
- Check system startup programs and services
- Analyze boot logs and error messages
- Test hardware connectivity and configuration
- Identify startup performance bottlenecks
- Generate startup diagnostic report
```
### Performance Degradation
```
Investigate system performance issues:
- Identify high CPU, memory, or disk usage
- Analyze process resource consumption patterns
- Check for system bottlenecks and constraints
- Monitor system performance over time
- Provide performance optimization recommendations
```
## Network Troubleshooting
### Network Connectivity Issues
```
Diagnose network connectivity problems:
- Test basic network connectivity (ping, traceroute)
- Check DNS resolution and configuration
- Validate network adapter settings and drivers
- Test connectivity to specific services and ports
- Analyze network traffic patterns and issues
```
### Service Connectivity
```
Troubleshoot service connectivity issues:
- Test connectivity to web services and APIs
- Check database and application server connectivity
- Validate firewall and security settings
- Test authentication and authorization
- Generate connectivity diagnostic report
```
### Network Performance
```
Analyze network performance problems:
- Measure network latency and throughput
- Identify network bottlenecks and congestion
- Test bandwidth utilization and capacity
- Analyze network error rates and packet loss
- Provide network optimization recommendations
```
## Application Troubleshooting
### Application Crashes and Errors
```
Diagnose application crashes and errors:
- Analyze application error logs and stack traces
- Check application dependencies and configurations
- Test application functionality and workflows
- Identify common error patterns and root causes
- Generate application diagnostic report
```
### Application Performance
```
Troubleshoot application performance issues:
- Monitor application resource usage
- Analyze application response times and throughput
- Check database and external service performance
- Identify performance bottlenecks and optimization opportunities
- Generate performance analysis report
```
### Configuration Issues
```
Diagnose application configuration problems:
- Validate application configuration files and settings
- Check environment variables and system dependencies
- Test application connectivity to external resources
- Verify application permissions and access rights
- Generate configuration validation report
```
## Service and Process Issues
### Windows Service Problems
```
Troubleshoot Windows service issues:
- Check service status and configuration
- Analyze service logs and error messages
- Test service dependencies and requirements
- Validate service permissions and credentials
- Generate service diagnostic report
```
### Process Management
```
Diagnose process-related problems:
- Identify hung or unresponsive processes
- Analyze process resource consumption
- Check process dependencies and relationships
- Monitor process lifecycle and behavior
- Generate process analysis report
```
### Memory and Resource Leaks
```
Investigate memory and resource leak issues:
- Monitor memory usage patterns over time
- Identify processes with growing memory consumption
- Analyze handle and resource usage
- Check for memory leaks and resource exhaustion
- Generate memory analysis report
```
## Storage and File System Issues
### Disk Space Problems
```
Troubleshoot disk space and storage issues:
- Analyze disk space usage by directory and file type
- Identify large files and space consumption patterns
- Check for disk fragmentation and performance issues
- Monitor disk I/O patterns and bottlenecks
- Generate storage analysis report
```
### File Access Issues
```
Diagnose file and directory access problems:
- Check file and directory permissions
- Test file locking and sharing issues
- Validate file system integrity and consistency
- Analyze file access patterns and errors
- Generate file system diagnostic report
```
### Backup and Recovery Issues
```
Troubleshoot backup and recovery problems:
- Test backup system functionality and configuration
- Validate backup data integrity and completeness
- Check backup storage and retention policies
- Test recovery procedures and workflows
- Generate backup system diagnostic report
```
## Security and Access Issues
### Authentication Problems
```
Diagnose authentication and login issues:
- Test user authentication and credential validation
- Check domain and directory service connectivity
- Analyze authentication logs and error patterns
- Validate user permissions and group memberships
- Generate authentication diagnostic report
```
### Permission and Access Control
```
Troubleshoot permission and access control issues:
- Check file and resource permissions
- Validate user and group access rights
- Test application and service permissions
- Analyze security logs and access patterns
- Generate access control diagnostic report
```
### Security Incidents
```
Support security incident investigation:
- Check for signs of unauthorized access or compromise
- Analyze security logs and audit trails
- Test system integrity and configuration
- Document security incident findings
- Generate security incident report
```
## Hardware and Driver Issues
### Hardware Diagnostics
```
Diagnose hardware-related problems:
- Check hardware component status and health
- Test hardware connectivity and functionality
- Analyze hardware error logs and messages
- Validate hardware driver versions and compatibility
- Generate hardware diagnostic report
```
### Driver and Device Issues
```
Troubleshoot driver and device problems:
- Check device manager for hardware issues
- Test device functionality and connectivity
- Validate driver versions and compatibility
- Analyze device error logs and messages
- Generate device diagnostic report
```
## Database Issues
### Database Connectivity
```
Troubleshoot database connectivity problems:
- Test database server connectivity and availability
- Check database service status and configuration
- Validate database credentials and permissions
- Test database query performance and response times
- Generate database connectivity report
```
### Database Performance
```
Diagnose database performance issues:
- Analyze database query performance and execution plans
- Check database resource usage and bottlenecks
- Monitor database transaction logs and activity
- Identify slow queries and optimization opportunities
- Generate database performance report
```
## Emergency Response
### System Recovery
```
Support system recovery operations:
- Assess system state and damage extent
- Identify critical services and dependencies
- Test system functionality and data integrity
- Document recovery procedures and progress
- Generate recovery status report
```
### Incident Response
```
Support incident response activities:
- Quickly gather system diagnostic information
- Check for signs of security compromise
- Document current system state and configuration
- Support evidence collection and preservation
- Generate incident response report
```
### Business Continuity
```
Support business continuity planning:
- Test backup and recovery procedures
- Validate disaster recovery configurations
- Check alternative system configurations
- Generate business continuity assessment
- Document continuity procedures and contacts
```
## Proactive Monitoring
### Health Monitoring
```
Implement proactive system health monitoring:
- Monitor key system metrics and thresholds
- Check for early warning signs of problems
- Test critical system functions regularly
- Generate health monitoring reports
- Implement automated alerting for issues
```
### Preventive Maintenance
```
Support preventive maintenance activities:
- Check system configurations for best practices
- Validate backup and recovery procedures
- Test disaster recovery and continuity plans
- Update system documentation and procedures
- Generate maintenance reports and recommendations
```
## Best Practices
### Diagnostic Methodology
- Start with basic connectivity and functionality tests
- Gather comprehensive diagnostic information
- Document all findings and test results
- Use systematic troubleshooting approaches
- Verify solutions before implementing changes
### Safety Guidelines
- Create backups before making changes
- Test solutions in isolated environments first
- Document all troubleshooting steps and results
- Use read-only diagnostic tools when possible
- Follow change management procedures
### Communication
- Provide clear status updates during troubleshooting
- Document findings in understandable terms
- Include recommendations for prevention
- Share knowledge with team members
- Maintain troubleshooting knowledge base