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Windows Operations MCP

troubleshooting_prompts.md•9.24 kB
# Troubleshooting Prompt Templates ## System Diagnostics ### General System Issues ``` Help me diagnose general system problems: - Check overall system health and performance - Identify processes consuming excessive resources - Analyze system logs for error patterns - Test critical system services and connectivity - Generate comprehensive diagnostic report ``` ### Boot and Startup Issues ``` Troubleshoot boot and startup problems: - Check system startup programs and services - Analyze boot logs and error messages - Test hardware connectivity and configuration - Identify startup performance bottlenecks - Generate startup diagnostic report ``` ### Performance Degradation ``` Investigate system performance issues: - Identify high CPU, memory, or disk usage - Analyze process resource consumption patterns - Check for system bottlenecks and constraints - Monitor system performance over time - Provide performance optimization recommendations ``` ## Network Troubleshooting ### Network Connectivity Issues ``` Diagnose network connectivity problems: - Test basic network connectivity (ping, traceroute) - Check DNS resolution and configuration - Validate network adapter settings and drivers - Test connectivity to specific services and ports - Analyze network traffic patterns and issues ``` ### Service Connectivity ``` Troubleshoot service connectivity issues: - Test connectivity to web services and APIs - Check database and application server connectivity - Validate firewall and security settings - Test authentication and authorization - Generate connectivity diagnostic report ``` ### Network Performance ``` Analyze network performance problems: - Measure network latency and throughput - Identify network bottlenecks and congestion - Test bandwidth utilization and capacity - Analyze network error rates and packet loss - Provide network optimization recommendations ``` ## Application Troubleshooting ### Application Crashes and Errors ``` Diagnose application crashes and errors: - Analyze application error logs and stack traces - Check application dependencies and configurations - Test application functionality and workflows - Identify common error patterns and root causes - Generate application diagnostic report ``` ### Application Performance ``` Troubleshoot application performance issues: - Monitor application resource usage - Analyze application response times and throughput - Check database and external service performance - Identify performance bottlenecks and optimization opportunities - Generate performance analysis report ``` ### Configuration Issues ``` Diagnose application configuration problems: - Validate application configuration files and settings - Check environment variables and system dependencies - Test application connectivity to external resources - Verify application permissions and access rights - Generate configuration validation report ``` ## Service and Process Issues ### Windows Service Problems ``` Troubleshoot Windows service issues: - Check service status and configuration - Analyze service logs and error messages - Test service dependencies and requirements - Validate service permissions and credentials - Generate service diagnostic report ``` ### Process Management ``` Diagnose process-related problems: - Identify hung or unresponsive processes - Analyze process resource consumption - Check process dependencies and relationships - Monitor process lifecycle and behavior - Generate process analysis report ``` ### Memory and Resource Leaks ``` Investigate memory and resource leak issues: - Monitor memory usage patterns over time - Identify processes with growing memory consumption - Analyze handle and resource usage - Check for memory leaks and resource exhaustion - Generate memory analysis report ``` ## Storage and File System Issues ### Disk Space Problems ``` Troubleshoot disk space and storage issues: - Analyze disk space usage by directory and file type - Identify large files and space consumption patterns - Check for disk fragmentation and performance issues - Monitor disk I/O patterns and bottlenecks - Generate storage analysis report ``` ### File Access Issues ``` Diagnose file and directory access problems: - Check file and directory permissions - Test file locking and sharing issues - Validate file system integrity and consistency - Analyze file access patterns and errors - Generate file system diagnostic report ``` ### Backup and Recovery Issues ``` Troubleshoot backup and recovery problems: - Test backup system functionality and configuration - Validate backup data integrity and completeness - Check backup storage and retention policies - Test recovery procedures and workflows - Generate backup system diagnostic report ``` ## Security and Access Issues ### Authentication Problems ``` Diagnose authentication and login issues: - Test user authentication and credential validation - Check domain and directory service connectivity - Analyze authentication logs and error patterns - Validate user permissions and group memberships - Generate authentication diagnostic report ``` ### Permission and Access Control ``` Troubleshoot permission and access control issues: - Check file and resource permissions - Validate user and group access rights - Test application and service permissions - Analyze security logs and access patterns - Generate access control diagnostic report ``` ### Security Incidents ``` Support security incident investigation: - Check for signs of unauthorized access or compromise - Analyze security logs and audit trails - Test system integrity and configuration - Document security incident findings - Generate security incident report ``` ## Hardware and Driver Issues ### Hardware Diagnostics ``` Diagnose hardware-related problems: - Check hardware component status and health - Test hardware connectivity and functionality - Analyze hardware error logs and messages - Validate hardware driver versions and compatibility - Generate hardware diagnostic report ``` ### Driver and Device Issues ``` Troubleshoot driver and device problems: - Check device manager for hardware issues - Test device functionality and connectivity - Validate driver versions and compatibility - Analyze device error logs and messages - Generate device diagnostic report ``` ## Database Issues ### Database Connectivity ``` Troubleshoot database connectivity problems: - Test database server connectivity and availability - Check database service status and configuration - Validate database credentials and permissions - Test database query performance and response times - Generate database connectivity report ``` ### Database Performance ``` Diagnose database performance issues: - Analyze database query performance and execution plans - Check database resource usage and bottlenecks - Monitor database transaction logs and activity - Identify slow queries and optimization opportunities - Generate database performance report ``` ## Emergency Response ### System Recovery ``` Support system recovery operations: - Assess system state and damage extent - Identify critical services and dependencies - Test system functionality and data integrity - Document recovery procedures and progress - Generate recovery status report ``` ### Incident Response ``` Support incident response activities: - Quickly gather system diagnostic information - Check for signs of security compromise - Document current system state and configuration - Support evidence collection and preservation - Generate incident response report ``` ### Business Continuity ``` Support business continuity planning: - Test backup and recovery procedures - Validate disaster recovery configurations - Check alternative system configurations - Generate business continuity assessment - Document continuity procedures and contacts ``` ## Proactive Monitoring ### Health Monitoring ``` Implement proactive system health monitoring: - Monitor key system metrics and thresholds - Check for early warning signs of problems - Test critical system functions regularly - Generate health monitoring reports - Implement automated alerting for issues ``` ### Preventive Maintenance ``` Support preventive maintenance activities: - Check system configurations for best practices - Validate backup and recovery procedures - Test disaster recovery and continuity plans - Update system documentation and procedures - Generate maintenance reports and recommendations ``` ## Best Practices ### Diagnostic Methodology - Start with basic connectivity and functionality tests - Gather comprehensive diagnostic information - Document all findings and test results - Use systematic troubleshooting approaches - Verify solutions before implementing changes ### Safety Guidelines - Create backups before making changes - Test solutions in isolated environments first - Document all troubleshooting steps and results - Use read-only diagnostic tools when possible - Follow change management procedures ### Communication - Provide clear status updates during troubleshooting - Document findings in understandable terms - Include recommendations for prevention - Share knowledge with team members - Maintain troubleshooting knowledge base

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