question_support.yml•1.95 kB
---
name: Question or Support Request
about: Ask a question or request support
title: '[QUESTION] '
labels: ['question', 'needs-triage']
assignees: ''
---
## Question or Support Request
## Type of Request
- [ ] **How-to question**: I need help with setup or configuration
- [ ] **Troubleshooting**: Something isn't working as expected
- [ ] **Best practices**: What's the recommended approach?
- [ ] **Integration help**: How to integrate with other tools?
- [ ] **Performance question**: How to optimize or improve performance?
- [ ] **Other**: _______________
## Question Summary
A clear and concise description of your question or the help you need.
## Current Setup
Please describe your current setup:
- **OS**: [e.g. macOS, Linux, Windows]
- **Docker Version**: [e.g. Docker Desktop 4.25.0]
- **Python Version**: [e.g. 3.11.5] (if running locally)
- **MCP SSH Orchestrator Version**: [e.g. 0.1.0]
- **MCP Client**: [e.g. Claude Desktop, Cline, etc.]
## What You've Tried
Describe what you've already tried to solve your problem:
1. Step 1
2. Step 2
3. Step 3
## Expected Outcome
What are you trying to achieve? What should happen?
## Current Behavior
What's currently happening? Include any error messages or unexpected behavior.
## Configuration
If relevant, please provide sanitized configuration snippets:
```yaml
# servers.yml (sanitized)
hosts:
- alias: "example"
host: "10.0.0.1"
port: 22
credentials: "example_creds"
tags: ["test"]
```
## Logs
If applicable, please provide relevant logs (sanitized):
```
[Paste logs here]
```
## Additional Context
Add any other context, screenshots, or examples that might help answer your question.
## Security Note
⚠️ **Important**: Do not include any sensitive information such as:
- Real IP addresses or hostnames
- SSH private keys or passwords
- Actual credentials or secrets
- Internal network details
Please sanitize all configuration examples before posting.