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FEAT-0004-contact-timeline.json•1.87 KiB
{
"id": "MOD-002-FEAT-004",
"name": "Contact Activity Timeline",
"description": "Chronological timeline of all interactions and activities with a contact.",
"moduleId": "MOD-002",
"status": "draft",
"prd": {
"problemStatement": "Team members cannot easily see the complete history of interactions with a contact, making it difficult to maintain context in conversations and coordinate team efforts effectively.",
"goals": [
"Display all contact interactions in chronological order",
"Provide quick context for upcoming conversations",
"Enable team coordination through shared activity visibility"
],
"successMetrics": [
{
"metric": "Pre-call preparation time",
"target": "Reduce from 10 minutes to under 3 minutes"
},
{
"metric": "Timeline usage rate",
"target": "70% of users check timeline before contact interactions"
}
],
"scope": {
"inScope": [
"Display emails, calls, meetings in timeline",
"Show notes and comments",
"Filter timeline by activity type",
"Add manual timeline entries"
],
"outOfScope": [
"Automatic email parsing and import",
"Calendar integration (separate feature)",
"Sentiment analysis of interactions"
]
},
"userStories": [
"As a sales rep, I want to see all past interactions with a contact so that I can prepare for our next conversation"
],
"dependencies": [
"Contact profiles must be implemented",
"Activity logging service must be available"
]
},
"issues": [
"MOD-002-FEAT-004-SPIKE-001"
],
"owner": "David Park",
"priority": "medium",
"metadata": {
"createdAt": "2025-02-08T13:30:00Z",
"updatedAt": "2025-02-08T13:30:00Z",
"createdBy": "david.park",
"tags": [
"contacts",
"timeline",
"activities"
]
}
}