# Customer Satisfaction Survey Template
# Usage: uv run gforms apply templates/examples/customer_satisfaction.yaml
form:
title: "Customer Satisfaction Survey"
description: "We value your feedback! Please take a moment to share your experience with our product/service."
questions:
- type: SHORT_ANSWER
title: "Your name (optional)"
required: false
- type: SHORT_ANSWER
title: "Email (for follow-up, optional)"
required: false
- type: MULTIPLE_CHOICE
title: "How long have you been using our product/service?"
required: true
options:
- Less than 1 month
- 1-6 months
- 6-12 months
- 1-2 years
- More than 2 years
- type: LINEAR_SCALE
title: "How satisfied are you with our product/service overall?"
required: true
low: 1
high: 10
lowLabel: "Not satisfied at all"
highLabel: "Extremely satisfied"
- type: LINEAR_SCALE
title: "How likely are you to recommend us to a friend or colleague?"
required: true
low: 0
high: 10
lowLabel: "Not likely at all"
highLabel: "Extremely likely"
- type: MULTIPLE_CHOICE
title: "How would you rate the value for money?"
required: true
options:
- Excellent value
- Good value
- Fair value
- Poor value
- type: MULTIPLE_CHOICE
title: "How would you rate our customer support?"
required: false
options:
- Excellent
- Good
- Average
- Below average
- Poor
- Have not contacted support
- type: CHECKBOXES
title: "What do you like most about our product/service? (Select all that apply)"
required: false
options:
- Ease of use
- Features
- Performance
- Price
- Customer support
- Documentation
- Reliability
- type: PARAGRAPH
title: "What could we do to improve your experience?"
required: false
- type: PARAGRAPH
title: "Any other comments or suggestions?"
required: false