common-workflows.mdβ’3.74 kB
# Common Attio Workflows with Claude
This document provides examples of common CRM workflows that can be accomplished with Claude and the Attio MCP server.
## Lead Management
### Capturing a New Lead
1. **Create a new contact record**
```
Add a new contact named John Smith with email john@example.com and phone 555-123-4567
```
2. **Add the lead to a list**
```
Add John Smith to our New Leads list
```
3. **Create a follow-up note**
```
Add a note to John Smith that I need to follow up next week about our product demo
```
## Account Management
### Preparing for a Customer Meeting
1. **Find the company record**
```
Find Acme Corporation in our CRM
```
2. **Review recent notes**
```
Show me the last 5 notes for Acme Corporation
```
3. **Identify key contacts**
```
Who are our main contacts at Acme Corporation?
```
4. **Create a meeting note template**
```
Create a note template for my upcoming meeting with Acme Corporation to discuss contract renewal
```
## Sales Pipeline Management
### Updating Deal Status
1. **Find the opportunity**
```
Find our deal with XYZ Company
```
2. **Update the status**
```
Move the XYZ Company deal to the Negotiation stage
```
3. **Add a note with details**
```
Add a note to the XYZ Company deal: "Sent revised proposal with 10% discount, waiting for feedback"
```
## Customer Support
### Managing Support Cases
1. **Log a new support case**
```
Create a support case for Acme Corporation: "System outage reported, urgent priority"
```
2. **Assign to support team**
```
Assign the Acme support case to our technical support team
```
3. **Track resolution**
```
Add a note that the Acme outage was resolved by restarting their primary server
```
## Contact Enrichment
### Enriching Contact Data
1. **Find incomplete contacts**
```
Find people in our CRM who don't have a LinkedIn URL
```
2. **Update with new information**
```
Update John Smith's record with LinkedIn URL: linkedin.com/in/johnsmith
```
3. **Add to follow-up list**
```
Add all contacts with completed profiles to our "Ready for Outreach" list
```
## List and Report Management
### Creating Custom Views
1. **Create a filtered list**
```
Create a list called "Q3 Enterprise Opportunities" for deals over $50,000 closing this quarter
```
2. **Generate a summary report**
```
Summarize all deals in my Q3 Enterprise Opportunities list by stage and total value
```
3. **Share findings**
```
Create a note with the summary of my Q3 pipeline analysis
```
## Research and Preparation
### Industry Research
1. **Find companies in a sector**
```
Show me all healthcare companies in our CRM
```
2. **Analyze common attributes**
```
What are the common characteristics of our healthcare clients?
```
3. **Create targeted notes**
```
For each healthcare company, add a note about the recent regulatory changes affecting their business
```
## Tips for Effective Prompting
- Be specific with names, companies, and actions
- Provide context when referencing records
- Break complex workflows into discrete steps
- Use conversational follow-ups to refine results
## Integration with Other Tools
Claude can help you bridge Attio with other systems:
1. **Calendar integration**
```
Find all my contacts with meetings this week and prepare a summary of their recent activity
```
2. **Email follow-ups**
```
Draft follow-up emails for all contacts in my "Post-Demo" list
```
3. **Document preparation**
```
Create a meeting agenda based on the recent notes for Acme Corporation
```