SUPPORT.md•5.28 kB
# Support
Thank you for using Home Assistant MCP! This document provides guidance on how to get help.
## 📚 Documentation
Before seeking support, please check our comprehensive documentation:
- **[README](README.md)** - Overview and quick start
- **[Installation Guide](docs/INSTALLATION.md)** - Detailed installation instructions
- **[Getting Started](docs/GETTING_STARTED.md)** - First steps with the MCP server
- **[Tools Reference](docs/TOOLS_REFERENCE.md)** - Complete list of available tools
- **[Configuration Guide](docs/CONFIGURATION.md)** - Configuration options
- **[FAQ](docs/FAQ.md)** - Frequently asked questions
- **[Troubleshooting](docs/TROUBLESHOOTING.md)** - Common issues and solutions
## 🐛 Issues and Bugs
If you've found a bug or issue:
1. **Search existing issues**: Check if someone has already reported it
- [Open Issues](https://github.com/jango-blockchained/advanced-homeassistant-mcp/issues)
- [Closed Issues](https://github.com/jango-blockchained/advanced-homeassistant-mcp/issues?q=is%3Aissue+is%3Aclosed)
2. **Create a new issue**: If not found, [open a new issue](https://github.com/jango-blockchained/advanced-homeassistant-mcp/issues/new) with:
- Clear, descriptive title
- Detailed description of the problem
- Steps to reproduce
- Expected vs actual behavior
- Environment details (OS, Bun version, Home Assistant version)
- Relevant logs or error messages (sanitize sensitive data)
- Screenshots if applicable
## 💬 Community Support
### GitHub Discussions
For questions, ideas, and general discussion:
- **[Discussions](https://github.com/jango-blockchained/advanced-homeassistant-mcp/discussions)** - Ask questions, share ideas
- 💡 **Ideas** - Feature requests and suggestions
- 🙋 **Q&A** - Questions and answers
- 📢 **Announcements** - Updates and news
- 🗣️ **General** - General discussion
### Community Guidelines
When seeking help:
- **Be respectful** and patient
- **Provide context** and details
- **Search first** before asking
- **Follow up** and share solutions
- **Help others** when you can
## 🚀 Feature Requests
Have an idea for a new feature?
1. **Check existing requests**: See if it's already been suggested
2. **Open a discussion**: Share your idea in [Discussions → Ideas](https://github.com/jango-blockchained/advanced-homeassistant-mcp/discussions/categories/ideas)
3. **Describe the use case**: Explain why it would be valuable
4. **Propose a solution**: Share your thoughts on implementation
## 📖 Examples and Tutorials
Looking for examples?
- **[Examples](docs/EXAMPLES.md)** - Usage examples
- **[Quick Start Scenarios](docs/QUICK_START_SCENARIOS.md)** - Common use cases
- **[Development Guide](docs/DEVELOPMENT.md)** - For contributors
## 🔒 Security Issues
For security vulnerabilities:
- **DO NOT** open a public issue
- Follow our **[Security Policy](SECURITY.md)**
- Report privately via GitHub Security Advisories
## 🤝 Contributing
Want to contribute?
- Read our **[Contributing Guide](CONTRIBUTING.md)**
- Check the **[Development Guide](docs/DEVELOPMENT.md)**
- Review the **[Code of Conduct](CODE_OF_CONDUCT.md)**
## 📧 Contact
### For General Questions
- [GitHub Discussions](https://github.com/jango-blockchained/advanced-homeassistant-mcp/discussions)
- [GitHub Issues](https://github.com/jango-blockchained/advanced-homeassistant-mcp/issues)
### For Security Issues
- GitHub Security Advisories (preferred)
- Direct contact with maintainers (via GitHub)
### For Project Inquiries
- Contact: [@jango-blockchained](https://github.com/jango-blockchained)
## ⏱️ Response Times
Please note that this is an open-source project maintained by volunteers:
- **Issues**: We aim to respond within 3-5 business days
- **Discussions**: Typically within 1-2 days
- **Security issues**: Within 48 hours (see [Security Policy](SECURITY.md))
- **Pull requests**: Within 1 week for initial review
Response times may vary based on complexity and maintainer availability.
## 🌟 Getting Better Support
To get faster, more helpful responses:
1. **Be specific**: Provide detailed information
2. **Be prepared**: Include logs, configurations, steps to reproduce
3. **Be patient**: Maintainers are volunteers
4. **Be helpful**: Share solutions you discover
5. **Be respectful**: Follow the Code of Conduct
## 📊 Project Status
- **Active**: Actively maintained and accepting contributions
- **Version**: Check [releases](https://github.com/jango-blockchained/advanced-homeassistant-mcp/releases) for latest version
- **Roadmap**: See [issues](https://github.com/jango-blockchained/advanced-homeassistant-mcp/issues) and [discussions](https://github.com/jango-blockchained/advanced-homeassistant-mcp/discussions)
## 🙏 Thank You
Thank you for using Home Assistant MCP! Your feedback, bug reports, and contributions help make this project better for everyone.
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**Need Help Right Now?**
1. Check the [FAQ](docs/FAQ.md)
2. Review [Troubleshooting Guide](docs/TROUBLESHOOTING.md)
3. Search [Issues](https://github.com/jango-blockchained/advanced-homeassistant-mcp/issues)
4. Ask in [Discussions](https://github.com/jango-blockchained/advanced-homeassistant-mcp/discussions)
**Happy automating!** 🏠🤖