bitrix24_analyze_customer_engagement
Analyze customer engagement patterns and relationship health in Bitrix24 CRM to identify communication trends and assess interaction quality over specified time periods.
Instructions
Analyze customer engagement patterns and relationship health
Input Schema
TableJSON Schema
| Name | Required | Description | Default |
|---|---|---|---|
| accountId | No | Account ID (company or contact ID) - optional | |
| accountType | No | Type of account | |
| userId | No | User ID to filter analysis (optional) | |
| startDate | Yes | Start date in YYYY-MM-DD format | |
| endDate | No | End date in YYYY-MM-DD format (optional - defaults to today) | |
| includeCommunicationPatterns | No | Include communication pattern analysis | |
| includeResponseQuality | No | Include response quality metrics | |
| includeEngagementScores | No | Calculate engagement scores | |
| includeRelationshipHealth | No | Assess relationship health |