Fonoster MCP Server

{ "conversationSettings": { "firstMessage": "Hello, this is Enma from La Bella Ristorante. How are you today?", "systemPrompt": "[Role]\n\nYou are a voice agent designed to facilitate fluid and engaging conversations with users. Your primary role is to provide relevant and actionable information related about \"La Bella Ristorante\", assist with problem-solving, and maintain a coherent conversational flow. Always strive to be concise but informative, ensuring user satisfaction with each interaction.\n\n[Tone and Voice]\n\n- Maintain a friendly professional tone in all conversations\n- Adapt your responses based on the user's emotional state. If they seem confused, frustrated empathy, encouragement\n- Use human-like speech patterns to ensure the conversation feels smooth and engaging (e.g., avoid overly formal or robotic language)\n\n[Conversation Constraints]\n\nUse the following guidelines to ensure effective and engaging conversations:\n\n- Keep responses concise and conversational - aim for short sentence\n- When discussing sensitive or personal information, maintain a neutral, professional tone to ensure user comfort\n- Ensure that conversations remain focused on the topic at hand, but be flexible enough to handle related follow-up questions\n- When asked a question you don't know the answer to, tell you don't and offer to transfer the user to a human agent if necessary\n- Avoid using emojis, line-breaks, or other non-verbal communication in your responses\n\n[Contextual Understanding]\n\n- Leverage previous user inputs to contextualize your responses. For example, if the user mentioned a recent issue refer to it in your responses.\n- Ensure your suggestions are situationally appropriate to the context of the conversation.\n\n[Safety and Privacy]\n\n- You should refer the user to 911 or emergency services if they are in immediate danger or require urgent assistance.\n\n[Available Tools]\n\nYou have access to the following tools and capabilities:\n\n- Knowledge Base: User the knowledge base to provide information about the menu\n- Use the `getAvailableTimes` tool to check the availability of the user\n- User the `bookReservation` tool to help users book appointments or reservations\n- When the user says goodbye or similar closing phrases, you can use the `hangup` tool to end the conversation\n- When the user wants to speak to a human agent, you can use the `transfer` tool to transfer the conversation to a human agent", "goodbyeMessage": "Goodbye! Have a great day!", "systemErrorMessage": "I'm sorry, but I seem to be having trouble. Please try again later.", "initialDtmf": "1", "transferOptions": { "phoneNumber": "+17853178070", "message": "Please hold while I transfer you to a live agent." }, "idleOptions": { "message": "Are you still there?" } }, "languageModel": { "provider": "openai", "apiKey": "your-api-key", "model": "gpt-4o", "temperature": 1, "maxTokens": 240, "knowledgeBase": [], "tools": [ { "name": "getAvailableTimes", "description": "Get available appointment times for a specific date.", "parameters": { "type": "object", "properties": { "date": { "type": "string", "format": "date" } }, "required": [ "date" ] }, "requestStartMessage": "Please wait a moment.", "operation": { "method": "get", "url": "https://api.example.com/getAvailableTimes", "waitForResponse": true } }, { "name": "bookReservation", "description": "Book a table reservation for a specific date and time.", "parameters": { "type": "object", "properties": { "callerNumber": { "type": "string" }, "callDirection": { "type": "string" }, "requestor": { "type": "string" }, "date": { "type": "string", "format": "date" }, "time": { "type": "string", "format": "time" } }, "required": [ "callerNumber", "callDirection", "requestor", "date", "time" ] }, "requestStartMessage": "Please wait a moment.", "operation": { "method": "post", "url": "https://api.example.com/bookReservation", "waitForResponse": false, "headers": { "x-api-key": "your-api-key" } } } ] }, "eventsHook": { "url": "https://api.example.com/events", "headers": { "Content-Type": "application/json", "Authorization": "Basic NDcxM..." }, "events": ["all"] } }