The DevRev MCP Server provides comprehensive access to DevRev's APIs for managing work items, parts, and searching across DevRev data:
- Search & Discovery: Search across namespaces including articles, issues, tickets, parts, users, accounts, and organizations. Retrieve information about the currently authenticated user.
- Work Item Management: Create, read, update, and list work items (issues and tickets) with properties like title, body, assignees, and associated parts.
- Part Management: Create, read, update, and list parts (enhancements) with properties like name, description, assignees, parent parts, and target dates.
- Advanced Filtering: Filter work items and parts by states, dates, assignees, and other criteria.
- Rich Data Support: Handle complex relationships between work items, parts, users, and organizations.
Allows importing data from Salesforce into DevRev as a source for the MCP server.
Allows importing data from Zendesk into DevRev as a source for the MCP server.
DevRev MCP Server
Overview
A Model Context Protocol server for DevRev. This server provides comprehensive access to DevRev's APIs, allowing you to manage work items (issues, tickets), parts (enhancements), meetings, workflow transitions, timeline entries, sprint planning, and subtypes. Access vista boards, search across your DevRev data, and retrieve user information with advanced filtering and pagination support.
Tools
Search & Discovery
search
: Search for information across DevRev using the hybrid search API with support for different namespaces (articles, issues, tickets, parts, dev_users, accounts, rev_orgs, vistas, incidents).get_current_user
: Fetch details about the currently authenticated DevRev user.get_vista
: Retrieve information about a vista (sprint board) in DevRev using its ID. Vistas contain sprints (vista group items) that can be used for filtering and sprint planning.
Work Items (Issues & Tickets)
get_work
: Get comprehensive information about a specific DevRev work item using its ID.create_work
: Create new issues or tickets in DevRev with specified properties like title, body, assignees, and associated parts.update_work
: Update existing work items by modifying properties such as title, body, assignees, associated parts, or stage transitions.list_works
: List and filter work items based on various criteria like state, dates, assignees, parts, and more.
Parts (Enhancements)
get_part
: Get detailed information about a specific part (enhancement) using its ID.create_part
: Create new parts (enhancements) with specified properties including name, description, assignees, and parent parts.update_part
: Update existing parts by modifying properties such as name, description, assignees, target dates, or stage transitions.list_parts
: List and filter parts based on various criteria like dates, assignees, parent parts, and more.
Meetings & Communication
list_meetings
: List and filter meetings in DevRev based on various criteria such as channel, participants, dates, and meeting states.
Workflow Management
valid_stage_transition
: Get a list of valid stage transitions for a given work item (issue, ticket) or part (enhancement). Use this before updating stages to ensure transitions are valid.add_timeline_entry
: Add timeline entries to work items (issues, tickets) or parts (enhancements) to track updates and progress.get_sprints
: Get active or planned sprints for a given part ID, useful for sprint planning and issue assignment.list_subtypes
: List all available subtypes in DevRev for a given leaf type (issue or ticket), enabling proper categorization of work items.
Prerequisites
Before using this MCP server, you need to install either uvx
or uv
, which are modern Python package and project management tools.
Installing uv (Recommended)
uv
is a fast Python package installer and resolver. It includes uvx
for running Python applications.
On macOS and Linux:
On Windows:
Alternative Installation Methods:
Using Homebrew (macOS):
Using pip:
Verifying Installation
After installation, verify that uv
and uvx
are available:
Both commands should return version information. If you get "command not found" errors, you may need to restart your terminal or add the installation directory to your PATH.
Troubleshooting
If you encounter issues:
- Restart your terminal after installation
- Check that the installation directory is in your PATH
- On macOS/Linux, the default installation adds uv to
~/.cargo/bin/
- Refer to the official uv documentation for more detailed installation instructions
Configuration
Get the DevRev API Key
- Go to https://app.devrev.ai/signup and create an account.
- Import your data from your existing data sources like Salesforce, Zendesk while following the instructions here.
- Generate an access token while following the instructions here.
Usage with Claude Desktop
On MacOS: ~/Library/Application\ Support/Claude/claude_desktop_config.json
On Windows: %APPDATA%/Claude/claude_desktop_config.json
Features
- Comprehensive Work Item Management: Create, read, update, and list both issues and tickets with advanced filtering
- Enhanced Part Management: Full CRUD operations for parts (enhancements) including hierarchical relationships
- Advanced Search: Search across multiple namespaces (articles, issues, tickets, parts, dev_users, accounts, rev_orgs, vistas, incidents) with hybrid search capabilities
- Vista Board Integration: Access vista (sprint board) information and retrieve sprint group items for effective sprint management
- Flexible Filtering: Advanced filtering options for listing work items and parts based on dates, assignees, states, custom fields, subtypes, and more
- User Context: Access to current user information for personalized experiences
- Rich Data Support: Handle complex relationships between work items, parts, users, organizations, and sprints
- Meeting Management: List and filter meetings across different channels and states with comprehensive date filtering
- Workflow Control: Validate stage transitions and manage work item lifecycle with precise stage management
- Timeline Tracking: Add timeline entries to track progress and updates on work items and parts
- Sprint Planning: Access sprint information for effective project management and issue assignment with vista integration
- Subtype Management: List and manage subtypes for proper categorization of issues and tickets
A Model Context Protocol server that enables searching, retrieving, creating, and updating issues and tickets using DevRev APIs.
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