METRICS_FRAMEWORK.md•12.3 kB
# Nexus Metrics Tracking and Reporting Framework
## Overview
This document establishes a comprehensive framework for tracking, analyzing, and reporting on Nexus adoption, community engagement, and business impact metrics.
## Key Performance Indicators (KPIs)
### Growth Metrics
#### Primary Growth KPIs
```yaml
Package Adoption:
- NPM weekly downloads
- NPM monthly downloads
- NPM total downloads
- Download growth rate (MoM)
Repository Engagement:
- GitHub stars
- GitHub forks
- GitHub watchers
- Star growth rate (weekly/monthly)
Community Size:
- Total contributors
- Active contributors (monthly)
- First-time contributors
- Returning contributors
```
#### Secondary Growth KPIs
```yaml
Distribution Reach:
- CDN usage statistics
- Global usage distribution
- Platform adoption (Windows/Mac/Linux)
- Node.js version distribution
Integration Adoption:
- MCP client integrations
- Custom implementation usage
- Enterprise adoption indicators
- Partner integration metrics
```
### Engagement Metrics
#### Community Health KPIs
```yaml
Issue Management:
- Issue response time (median/p90)
- Issue resolution time (median/p90)
- Open vs closed issue ratio
- Issue satisfaction ratings
Pull Request Activity:
- PR review time (median/p90)
- PR merge rate
- PR rejection rate with feedback
- External contribution rate
Community Participation:
- GitHub Discussions activity
- Comment engagement rate
- Question resolution rate
- Community self-help rate
```
#### Content Performance KPIs
```yaml
Documentation:
- Doc page views
- Doc search queries
- Doc bounce rate
- User-reported doc issues
Educational Content:
- Blog post views/engagement
- Video watch time/completion
- Tutorial completion rates
- Content sharing metrics
Social Media:
- Follower growth rate
- Engagement rate (likes/shares/comments)
- Mention sentiment analysis
- Reach and impressions
```
### Quality Metrics
#### Technical Quality KPIs
```yaml
Reliability:
- Error rates in production usage
- API response times
- Uptime/availability
- Performance regression tracking
Code Quality:
- Test coverage percentage
- Static analysis scores
- Security audit results
- Dependency health scores
User Experience:
- Setup success rate
- Feature adoption rate
- User retention (repeat usage)
- Support ticket volume/resolution
```
#### User Satisfaction KPIs
```yaml
Feedback Metrics:
- User satisfaction surveys (NPS)
- GitHub issue sentiment
- Community forum sentiment
- Review ratings (where applicable)
Usage Patterns:
- Feature utilization rates
- Configuration complexity analysis
- Error frequency and types
- User workflow efficiency
```
## Data Collection Strategy
### Automated Data Sources
#### NPM Registry Analytics
```javascript
// NPM download statistics
const npmDownloads = {
endpoint: 'https://api.npmjs.org/downloads/range/{period}/nexus-mcp',
metrics: [
'daily_downloads',
'weekly_downloads',
'monthly_downloads',
'total_downloads',
],
collection_frequency: 'daily',
};
```
#### GitHub API Analytics
```javascript
// GitHub repository metrics
const githubMetrics = {
endpoints: [
'/repos/nexus-mcp/nexus-mcp',
'/repos/nexus-mcp/nexus-mcp/traffic/views',
'/repos/nexus-mcp/nexus-mcp/traffic/clones',
'/repos/nexus-mcp/nexus-mcp/issues',
'/repos/nexus-mcp/nexus-mcp/pulls',
],
metrics: [
'stargazers_count',
'forks_count',
'watchers_count',
'traffic_views',
'traffic_clones',
'issue_metrics',
'pr_metrics',
],
collection_frequency: 'daily',
};
```
#### Social Media Analytics
```javascript
// Social media engagement tracking
const socialMetrics = {
platforms: ['twitter', 'linkedin', 'dev.to', 'reddit'],
metrics: [
'follower_count',
'engagement_rate',
'reach_impressions',
'mention_sentiment',
'content_performance',
],
collection_frequency: 'daily',
};
```
### Manual Data Collection
#### User Feedback Surveys
```yaml
Quarterly User Survey:
target_audience: Active users (GitHub/NPM)
sample_size: 100-200 responses
key_questions:
- Overall satisfaction (NPS)
- Feature usefulness ratings
- Pain points and improvement areas
- Competitive comparison
- Recommendation likelihood
Monthly Contributor Survey:
target_audience: Contributors and community members
sample_size: 20-50 responses
key_questions:
- Contribution experience satisfaction
- Community culture assessment
- Documentation quality feedback
- Barrier identification
- Recognition and motivation
```
#### Usage Analytics
```yaml
Application Telemetry:
collection_method: Optional opt-in telemetry
data_points:
- Usage frequency and patterns
- Feature utilization rates
- Error frequency and types
- Performance characteristics
- Configuration complexity
Integration Analytics:
collection_method: Partner/integration feedback
data_points:
- MCP client compatibility
- Integration difficulty assessment
- Performance in different environments
- Support burden analysis
```
## Metrics Dashboard Architecture
### Real-Time Dashboard Components
#### Executive Summary Dashboard
```yaml
Target Audience: Project leads, stakeholders
Update Frequency: Daily
Key Widgets:
- Growth trajectory (downloads, stars)
- Community health overview
- Quality status indicators
- Recent milestone achievements
Visualizations:
- Time series charts for growth metrics
- Health score gauges
- Geographic usage maps
- Trend indicators and alerts
```
#### Community Dashboard
```yaml
Target Audience: Community managers, maintainers
Update Frequency: Hourly
Key Widgets:
- Issue/PR queue status
- Community engagement metrics
- Response time tracking
- Contributor activity feed
Visualizations:
- Activity timelines
- Response time histograms
- Engagement heatmaps
- Contributor recognition board
```
#### Technical Dashboard
```yaml
Target Audience: Engineering team
Update Frequency: Real-time
Key Widgets:
- Build and test status
- Performance metrics
- Error rate monitoring
- Dependency health
Visualizations:
- Performance graphs
- Error rate charts
- Build success rates
- Security status indicators
```
### Reporting Infrastructure
#### Data Pipeline Architecture
```yaml
Data Collection Layer:
- API integrations (GitHub, NPM, social)
- Webhook receivers
- Manual data entry forms
- Telemetry collection endpoints
Data Processing Layer:
- ETL pipelines for data transformation
- Data validation and cleaning
- Metric calculation engines
- Anomaly detection systems
Data Storage Layer:
- Time-series database for metrics
- Relational database for metadata
- File storage for reports
- Backup and archival systems
Visualization Layer:
- Real-time dashboard applications
- Report generation tools
- Alert and notification systems
- Public metrics displays
```
## Reporting Schedule
### Daily Reports
```yaml
Automated Daily Summary:
recipients: Core team
content:
- Download statistics
- GitHub activity summary
- Issue/PR status updates
- Performance alerts
Format: Email digest + Slack notification
Delivery Time: 9:00 AM UTC
```
### Weekly Reports
```yaml
Community Health Report:
recipients: Community team + stakeholders
content:
- Weekly growth summary
- Community engagement analysis
- Content performance review
- Upcoming milestone tracking
Format: Detailed report + dashboard link
Delivery Time: Monday 10:00 AM UTC
```
### Monthly Reports
```yaml
Executive Monthly Review:
recipients: All stakeholders
content:
- Monthly growth analysis
- Goal achievement assessment
- Community milestone highlights
- Strategic recommendation summary
Format: Comprehensive report with visualizations
Delivery Time: First Monday of each month
Technical Quality Report:
recipients: Engineering team + leads
content:
- Code quality metrics
- Performance analysis
- Security assessment
- Technical debt evaluation
Format: Technical report with action items
Delivery Time: Last Friday of each month
```
### Quarterly Reports
```yaml
Strategic Business Review:
recipients: Leadership team
content:
- Quarterly goal achievement
- Market position analysis
- Competitive landscape review
- Strategic recommendations
Format: Executive presentation + detailed appendix
Delivery Time: Second week of quarter
Community Impact Report:
recipients: Community + public
content:
- Community growth celebration
- Contributor recognition
- Major milestone achievements
- Roadmap progress updates
Format: Public blog post + infographics
Delivery Time: Third week of quarter
```
## Alert and Notification Framework
### Performance Alerts
```yaml
Critical Alerts:
- Download decline > 20% week-over-week
- GitHub star growth stagnation > 30 days
- Issue response time > 48 hours
- Critical bug reports
Warning Alerts:
- Download decline > 10% week-over-week
- Community engagement decline > 15%
- Documentation access issues
- Performance degradation
Delivery Method: Slack + Email to on-call team
```
### Growth Milestone Alerts
```yaml
Achievement Notifications:
- NPM download milestones (10K, 50K, 100K weekly)
- GitHub star milestones (500, 1K, 2.5K, 5K)
- Contributor milestones (10, 25, 50, 100)
- Community size milestones
Celebration Actions:
- Social media announcements
- Community thank you posts
- Contributor recognition updates
- Internal team celebrations
Delivery Method: Slack celebration + social media
```
## Data Privacy and Compliance
### Privacy Guidelines
```yaml
User Data Protection:
- Opt-in only for detailed telemetry
- Anonymization of personal data
- GDPR compliance for EU users
- Clear privacy policy communication
Data Retention:
- Aggregate metrics: Indefinite
- Individual usage data: 12 months
- Personal feedback: 24 months
- Log data: 90 days
Access Controls:
- Role-based dashboard access
- Audit logging for data access
- Regular access review cycles
- Secure data transmission
```
## Success Targets and Benchmarks
### 6-Month Targets
```yaml
Growth Targets:
- NPM weekly downloads: 10,000+
- GitHub stars: 1,000+
- Active contributors: 25+
- Community discussions: 100+
Quality Targets:
- Issue response time: <24 hours median
- Test coverage: >90
- User satisfaction: NPS >50
- Documentation coverage: 100% of public APIs
Engagement Targets:
- Monthly blog posts: 2+
- Conference presentations: 4+
- Partnership integrations: 3+
- Community events: 6+
```
### 12-Month Targets
```yaml
Growth Targets:
- NPM weekly downloads: 50,000+
- GitHub stars: 2,500+
- Active contributors: 75+
- MCP ecosystem integration: Top 3
Market Position Targets:
- Industry recognition: 2+ awards/mentions
- Conference speaking: 8+ presentations
- Partnership network: 10+ integrations
- Thought leadership: Regular publication features
```
## Continuous Improvement Process
### Monthly Metrics Review
```yaml
Review Process: 1. Data collection and validation
2. Trend analysis and interpretation
3. Goal progress assessment
4. Action item identification
5. Strategy adjustment recommendations
Participants:
- Project leads
- Community managers
- Engineering leads
- Marketing coordinators
Outcomes:
- Monthly strategy adjustments
- Resource allocation decisions
- Goal refinement
- Process improvements
```
### Quarterly Strategy Assessment
```yaml
Assessment Focus:
- KPI effectiveness evaluation
- Target achievement analysis
- Market condition adaptation
- Competitive position review
Strategic Adjustments:
- Goal modification based on learnings
- Resource reallocation decisions
- New opportunity identification
- Risk mitigation planning
Documentation:
- Strategy update documents
- Goal revision rationale
- Success story compilation
- Lesson learned documentation
```
---
_This metrics framework will be implemented gradually, with core metrics established first and advanced analytics added as the community grows._