mcp-google-sheets

--- title: "Overview" icon: "cube" --- At Activepieces, we take a unique approach to customer support. Instead of having dedicated support staff, our full-time engineers handle support requests on rotation. This ensures you get expert technical help from the people who build the product. ### Support Schedule Our on-call engineer handles customer support as part of their rotation. For more details about how this works, check out our on-call documentation. ### Support Channels - Community Support - GitHub Issues: We actively monitor and respond to issues on our [GitHub repository](https://github.com/activepieces/activepieces) - Community Forum: We engage with users on our [Community Platform](https://community.activepieces.com/) to provide help and gather feedback - Email: only for account related issues, delete account request or billing issues. - Enterprise Support - Enterprise customers receive dedicated support through Slack - We use [Pylon](https://usepylon.com) to manage support tickets and customer channels efficiently - For detailed information on using Pylon, see our [Pylon Guide](/docs/handbook/customer-support/pylon) ### Support Hours & SLA: <Warning> Work in progress—coming soon! </Warning>