get-ticket.ts•1.77 kB
import { createAction, Property } from '@activepieces/pieces-framework';
import { Client } from '@hubspot/api-client';
import { MarkdownVariant } from '@activepieces/shared';
import { getDefaultPropertiesForObject, standardObjectPropertiesDropdown } from '../common/props';
import { OBJECT_TYPE } from '../common/constants';
import { hubspotAuth } from '../../';
export const getTicketAction = createAction({
auth: hubspotAuth,
name: 'get-ticket',
displayName: 'Get Ticket',
description: 'Gets a ticket.',
props: {
ticketId: Property.ShortText({
displayName: 'Ticket ID',
description: 'The ID of the ticket to get.',
required: true,
}),
markdown: Property.MarkDown({
variant: MarkdownVariant.INFO,
value: `### Properties to retrieve:
subject, content, source_type, createdate, hs_pipeline, hs_pipeline_stage, hs_resolution, hs_ticket_category, hs_ticket_id, hs_ticket_priority, hs_lastmodifieddate, hubspot_owner_id, hubspot_team_id
**Specify here a list of additional properties to retrieve**`,
}),
additionalPropertiesToRetrieve: standardObjectPropertiesDropdown({
objectType: OBJECT_TYPE.TICKET,
displayName: 'Additional properties to retrieve',
required: false,
}),
},
async run(context) {
const { ticketId, } = context.propsValue;
const additionalPropertiesToRetrieve = context.propsValue.additionalPropertiesToRetrieve??[];
const defaultTicketProperties = getDefaultPropertiesForObject(OBJECT_TYPE.TICKET);
const client = new Client({ accessToken: context.auth.access_token });
const ticketDetails = await client.crm.tickets.basicApi.getById(ticketId, [
...defaultTicketProperties,
...additionalPropertiesToRetrieve,
]);
return ticketDetails;
},
});