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Mattermost MCP Server

action-tracking.md4.8 kB
# Action Tracking with Neo4j This document explains how to use the Neo4j action tracking features of the Mattermost MCP server. ## Overview The action tracking system automatically records all MCP operations in a Neo4j graph database, creating a knowledge graph of your team's workflows and patterns. ## Prerequisites 1. Neo4j instance running (use `docker-compose up neo4j -d`) 2. Environment variables configured: ```bash NEO4J_URI=bolt://localhost:7687 NEO4J_USERNAME=neo4j NEO4J_PASSWORD=your_password ``` ## Automatic Action Recording Every MCP tool usage is automatically recorded with: - **User Information**: Who performed the action - **Action Details**: What was done and with what parameters - **Context**: When and where the action occurred - **Results**: What the outcome was - **Relationships**: How actions connect to each other ## Action Tracking Tools ### Finding Similar Actions **You:** "Show me similar actions to creating posts in channels" **Claude will:** 1. Use `mattermost_get_similar_actions` 2. Find previous post creation actions with similar parameters 3. Show patterns and common approaches Example response: ```json { "mcpType": "Mattermost", "actionType": "post_creation", "parameters": { "channelId": "channel123" }, "limit": 5 } ``` ### User Action History **You:** "What actions have I performed recently?" **Claude will:** 1. Use `mattermost_get_user_history` 2. Show your recent MCP interactions 3. Highlight patterns and frequent actions ### Next Action Suggestions **You:** "What should I do next after creating a post about the project update?" **Claude will:** 1. Use `mattermost_suggest_next_action` 2. Analyze historical patterns 3. Suggest likely follow-up actions based on what others typically do ## Insights and Analytics ### Workflow Patterns The system can identify common workflow patterns like: 1. **Post → React → Comment** - Engagement patterns 2. **Search → Create** - Research before posting 3. **Channel Search → Post Creation** - Finding the right audience 4. **User Search → Direct Message** - Team communication flows ### Team Collaboration Insights - **Most Active Channels**: Where your team collaborates most - **Communication Patterns**: Peak activity times and collaboration styles - **Knowledge Sharing**: How information flows through your organization - **Tool Adoption**: Which MCP features are most/least used ### Cross-Service Integration When used with other MCP servers: - **Mattermost + Jira**: Link chat discussions to project tickets - **Mattermost + DynamoDB**: Connect chat actions to data operations - **Multi-Service Workflows**: See how teams use multiple tools together ## Example Queries ### Finding Workflow Patterns **You:** "Show me how our team typically handles urgent issues" The system can analyze: 1. Search patterns for "urgent" posts 2. Reaction patterns (🚨, ⚡, 👀) 3. Follow-up actions (comments, channel switches) 4. Resolution timelines ### Team Onboarding Insights **You:** "What are the most common first actions for new team members?" Analysis might reveal: 1. Channel joining patterns 2. First post types and locations 3. Common questions and help-seeking behavior 4. Integration with other tools ### Project Communication Analysis **You:** "How did we communicate about the Alpha project release?" The system can trace: 1. All posts mentioning "Alpha project" 2. Related channel activities 3. Timeline of communications 4. Team member involvement patterns ## Configuration and Setup ### Initializing Schema ```bash npm run init-neo4j ``` ### Custom Indexes ```cypher CREATE INDEX action_timestamp IF NOT EXISTS FOR (a:Action) ON (a.timestamp); CREATE INDEX user_team IF NOT EXISTS FOR (u:User) ON (u.team); ``` ## Troubleshooting ### Connection Issues ```bash # Check Neo4j status docker-compose logs neo4j # Test connection curl -u neo4j:password http://localhost:7474/db/data/ ``` ### Query Performance - Use EXPLAIN and PROFILE for slow queries - Ensure proper indexing - Consider query optimization ## Next Steps - Explore the Neo4j Browser at http://localhost:7474 - Create custom dashboards for your team's needs - Integrate with other analytics tools - Set up automated reporting for leadership insights ## Integration with Other MCPs The action tracking system becomes more powerful when combined with other MCP servers: - **Jira Integration**: Link Mattermost discussions to tickets - **GitHub Integration**: Connect code commits to chat conversations - **Calendar Integration**: Correlate meeting schedules with communication patterns - **Document Systems**: Track how documentation relates to team discussions This creates a comprehensive organizational memory that improves over time.

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