HubSpot MCP Server

# Compliance and Privacy Documentation ## 🛡️ Overview This document outlines the compliance and privacy features built into the HubSpot MCP Server Docker container to meet enterprise security standards and regulatory requirements including GDPR, CCPA, SOX, HIPAA (where applicable), and other data protection regulations. ## 📋 Table of Contents - [Data Protection Principles](#data-protection-principles) - [GDPR Compliance](#gdpr-compliance) - [CCPA Compliance](#ccpa-compliance) - [Enterprise Security Standards](#enterprise-security-standards) - [Audit and Logging](#audit-and-logging) - [Data Retention](#data-retention) - [Access Controls](#access-controls) - [Incident Response](#incident-response) - [Compliance Monitoring](#compliance-monitoring) ## 🔐 Data Protection Principles ### 1. Data Minimization The HubSpot MCP Server container is designed to: - Only process data necessary for the specific MCP operations - Not store sensitive data permanently within the container - Implement field-level access controls for sensitive information - Regularly purge temporary data and logs ### 2. Purpose Limitation - Data is only used for intended MCP operations - No secondary use of data without explicit consent - Clear documentation of data processing purposes - Regular reviews of data usage patterns ### 3. Storage Limitation - Configurable data retention periods - Automatic deletion of expired data - Secure data destruction procedures - Regular data lifecycle reviews ### 4. Accuracy - Data validation at ingestion points - Error detection and correction mechanisms - Regular data quality assessments - Audit trails for data modifications ### 5. Security - Encryption in transit and at rest - Access controls and authentication - Regular security assessments - Incident detection and response ### 6. Accountability - Comprehensive audit logging - Regular compliance assessments - Documentation of processing activities - Privacy impact assessments ## 🇪🇺 GDPR Compliance ### Legal Basis for Processing The container supports multiple legal bases for data processing: 1. **Consent**: User-provided consent tracking 2. **Contract**: Processing necessary for contract performance 3. **Legal Obligation**: Compliance with legal requirements 4. **Legitimate Interest**: Balancing test documentation ### Data Subject Rights #### Right of Access (Article 15) ```yaml # Configuration for data access requests data_access: enabled: true response_time: "30 days" format: "machine_readable" include_metadata: true ``` #### Right to Rectification (Article 16) - API endpoints for data correction - Audit logging of modifications - Notification to downstream systems #### Right to Erasure (Article 17) ```yaml # Configuration for data deletion data_erasure: enabled: true soft_delete: true hard_delete_after: "90 days" cascade_delete: true ``` #### Right to Data Portability (Article 20) - Standardized data export formats - Structured data formats (JSON, XML) - Secure data transfer mechanisms #### Right to Object (Article 21) - Opt-out mechanisms - Processing restriction capabilities - Notification systems ### Privacy by Design The container implements privacy by design principles: 1. **Proactive not Reactive** - Built-in privacy controls - Default secure configurations - Preventive measures 2. **Privacy as the Default** - Minimal data collection by default - Secure default settings - Opt-in rather than opt-out 3. **Privacy Embedded into Design** - Security-first architecture - Integrated privacy controls - No add-on privacy features 4. **Full Functionality** - No trade-off between privacy and functionality - Comprehensive feature set - User-friendly privacy controls 5. **End-to-End Security** - Complete data lifecycle protection - Comprehensive security measures - Regular security updates 6. **Visibility and Transparency** - Clear privacy notices - Transparent data practices - Accessible privacy information 7. **Respect for User Privacy** - User-centric design - Privacy-friendly defaults - User control mechanisms ## 🇺🇸 CCPA Compliance ### Consumer Rights Under CCPA #### Right to Know (Section 1798.110) ```yaml # Data disclosure configuration ccpa_disclosure: categories_collected: true sources_of_data: true business_purposes: true third_parties: true retention_periods: true ``` #### Right to Delete (Section 1798.105) - Consumer deletion request processing - Verification procedures - Service provider notifications - Exception handling #### Right to Opt-Out (Section 1798.120) - "Do Not Sell My Personal Information" links - Opt-out request processing - Age-based restrictions (minors) - Global Privacy Control support #### Right to Non-Discrimination (Section 1798.125) - Equal service provision - No discriminatory pricing - No service quality reduction - Incentive program compliance ### CCPA Technical Implementation #### Data Inventory ```yaml personal_information_categories: - identifiers - personal_records - commercial_information - internet_activity - geolocation_data - professional_information - education_information - inferences ``` #### Verification Procedures ```yaml verification: methods: - email_confirmation - account_authentication - identity_documents security_levels: - standard - heightened retention: "24 months" ``` ## 🏢 Enterprise Security Standards ### SOX Compliance (Sarbanes-Oxley) For financial services deployments: 1. **Internal Controls** - Access control documentation - Change management procedures - Segregation of duties - Management oversight 2. **Audit Requirements** - Comprehensive audit trails - Immutable log storage - Regular audit reviews - External audit support 3. **Documentation Standards** - Process documentation - Control testing procedures - Deficiency tracking - Remediation plans ### HIPAA Compliance (Healthcare) For healthcare deployments: #### Administrative Safeguards ```yaml hipaa_administrative: security_officer: required workforce_training: required access_management: required contingency_plan: required evaluation_procedures: required ``` #### Physical Safeguards ```yaml hipaa_physical: facility_controls: required workstation_use: required device_controls: required media_controls: required ``` #### Technical Safeguards ```yaml hipaa_technical: access_control: required audit_controls: required integrity: required transmission_security: required ``` ### ISO 27001 Implementation Information Security Management System (ISMS): 1. **Risk Assessment** - Regular risk evaluations - Threat modeling - Vulnerability assessments - Impact analysis 2. **Security Controls** - 114 security controls implementation - Control effectiveness monitoring - Continuous improvement - Management review 3. **Documentation** - Security policies - Procedures and guidelines - Risk treatment plans - Incident response procedures ## 📊 Audit and Logging ### Comprehensive Audit Logging #### Security Events ```json { "timestamp": "2024-01-15T10:30:00.000Z", "event_type": "authentication", "user_id": "user123", "ip_address": "192.168.1.100", "user_agent": "curl/7.68.0", "result": "success", "risk_score": 0.2, "metadata": { "geolocation": "US-CA", "device_fingerprint": "abc123", "mfa_used": true } } ``` #### Data Access Events ```json { "timestamp": "2024-01-15T10:31:00.000Z", "event_type": "data_access", "user_id": "user123", "resource": "contacts", "action": "read", "record_count": 50, "data_classification": "PII", "legal_basis": "legitimate_interest", "purpose": "analytics" } ``` #### Privacy Events ```json { "timestamp": "2024-01-15T10:32:00.000Z", "event_type": "privacy_request", "request_type": "deletion", "user_id": "user456", "request_id": "req-789", "status": "completed", "processing_time": "72 hours", "affected_records": 125 } ``` ### Log Management #### Retention Policies ```yaml log_retention: security_logs: "7 years" audit_logs: "7 years" access_logs: "1 year" debug_logs: "30 days" performance_logs: "90 days" ``` #### Log Protection - Cryptographic integrity protection - Immutable storage options - Access controls and monitoring - Regular backup and archival ## 📅 Data Retention ### Configurable Retention Policies #### Personal Data Retention ```yaml data_retention: default_period: "3 years" categories: marketing_data: "2 years" transaction_data: "7 years" support_data: "5 years" analytics_data: "1 year" deletion_procedures: soft_delete: true hard_delete_delay: "90 days" verification_required: true notification_enabled: true ``` #### Legal Hold Management ```yaml legal_hold: enabled: true override_retention: true notification_required: true documentation_required: true review_frequency: "quarterly" ``` ### Automated Data Lifecycle #### Data Classification ```yaml classification: public: "green" internal: "yellow" confidential: "orange" restricted: "red" auto_classification: enabled: true ml_model: "data_classifier_v2" confidence_threshold: 0.85 ``` #### Automated Deletion ```yaml automated_deletion: enabled: true schedule: "daily" grace_period: "30 days" notification_period: "7 days" rollback_period: "90 days" ``` ## 🔐 Access Controls ### Role-Based Access Control (RBAC) #### Predefined Roles ```yaml roles: data_processor: permissions: - read_contacts - read_companies - read_deals restrictions: - no_pii_fields - rate_limited data_controller: permissions: - all_read_operations - privacy_requests - audit_logs restrictions: - mfa_required - ip_restricted system_admin: permissions: - all_operations - system_configuration - user_management restrictions: - dual_approval - audit_logged ``` #### Attribute-Based Access Control (ABAC) ```yaml abac_policies: - name: "PII_Access_Policy" condition: | user.department == "legal" OR (user.department == "marketing" AND data.classification != "restricted") action: "allow" - name: "Geographic_Restriction" condition: | user.location IN allowed_regions AND request.time BETWEEN work_hours action: "allow" ``` ### Multi-Factor Authentication (MFA) #### Supported Methods ```yaml mfa_methods: - totp # Time-based One-Time Password - sms # SMS-based verification - push # Push notifications - hardware_token # FIDO2/WebAuthn - biometric # Fingerprint/Face ID ``` #### Risk-Based Authentication ```yaml risk_assessment: factors: - ip_reputation - device_fingerprint - behavior_patterns - time_of_access - geolocation thresholds: low: 0.3 medium: 0.6 high: 0.8 ``` ## 🚨 Incident Response ### Data Breach Response #### Detection and Assessment ```yaml breach_detection: automated_monitoring: true anomaly_detection: true threshold_alerts: true manual_reporting: true severity_levels: - low: "non-sensitive data" - medium: "limited sensitive data" - high: "significant sensitive data" - critical: "widespread sensitive data" ``` #### Notification Procedures ```yaml notification_timeline: internal_team: "immediate" management: "1 hour" legal_team: "2 hours" regulators: "72 hours" # GDPR requirement data_subjects: "without undue delay" ``` #### Breach Documentation ```yaml documentation_requirements: - incident_timeline - affected_data_types - number_of_records - potential_harm_assessment - containment_measures - prevention_measures ``` ### Privacy Incident Response #### Incident Categories ```yaml privacy_incidents: - unauthorized_access - data_disclosure - retention_violation - consent_violation - transfer_violation - rights_violation ``` #### Response Procedures ```yaml response_procedures: containment: - isolate_affected_systems - revoke_access_credentials - prevent_further_exposure assessment: - determine_scope - assess_risk_level - identify_legal_obligations notification: - internal_stakeholders - regulatory_authorities - affected_individuals - business_partners remediation: - technical_fixes - process_improvements - additional_training - policy_updates ``` ## 📈 Compliance Monitoring ### Continuous Monitoring #### Automated Compliance Checks ```yaml compliance_monitoring: gdpr_checks: - consent_validity - data_retention_limits - purpose_limitation - rights_requests_response_time ccpa_checks: - opt_out_request_processing - do_not_sell_compliance - consumer_rights_response - non_discrimination_adherence security_checks: - access_control_effectiveness - encryption_status - vulnerability_management - incident_response_readiness ``` #### Compliance Dashboards ```yaml dashboard_metrics: privacy_requests: - total_requests - response_times - completion_rates - satisfaction_scores data_protection: - encryption_coverage - access_violations - retention_compliance - deletion_effectiveness security_posture: - vulnerability_count - patch_compliance - security_incidents - training_completion ``` ### Regular Assessments #### Privacy Impact Assessments (PIA) ```yaml pia_schedule: frequency: "annual" triggers: - new_data_types - process_changes - technology_updates - regulatory_changes assessment_areas: - data_flows - processing_purposes - legal_basis - risks_and_mitigations - safeguards ``` #### Compliance Audits ```yaml audit_program: internal_audits: frequency: "quarterly" scope: "full_compliance_program" external_audits: frequency: "annual" certifications: - iso_27001 - soc_2_type_2 - privacy_shield # if applicable ``` ### Compliance Reporting #### Regulatory Reporting ```yaml reporting_requirements: gdpr_article_30: description: "Record of Processing Activities" frequency: "maintain_current" stakeholders: ["dpo", "legal"] ccpa_section_1798_185: description: "Consumer Request Metrics" frequency: "annual" stakeholders: ["privacy_officer", "legal"] sox_section_404: description: "Internal Control Assessment" frequency: "annual" stakeholders: ["cfo", "external_auditor"] ``` #### Management Reporting ```yaml management_reports: privacy_dashboard: frequency: "monthly" recipients: ["cpo", "legal", "security"] compliance_scorecard: frequency: "quarterly" recipients: ["board", "executive_team"] incident_summary: frequency: "monthly" recipients: ["ciso", "legal", "management"] ``` ## 📞 Contact Information ### Compliance Team - **Chief Privacy Officer**: privacy@yourdomain.com - **Data Protection Officer**: dpo@yourdomain.com - **Legal Team**: legal@yourdomain.com - **Security Team**: security@yourdomain.com ### Regulatory Contacts - **GDPR Inquiries**: gdpr@yourdomain.com - **CCPA Inquiries**: ccpa@yourdomain.com - **General Privacy**: privacy@yourdomain.com ### Emergency Contacts - **Security Incidents**: security-emergency@yourdomain.com - **Privacy Incidents**: privacy-emergency@yourdomain.com - **Legal Emergencies**: legal-emergency@yourdomain.com --- **Note**: This compliance documentation is a framework and should be customized based on specific regulatory requirements, business needs, and legal advice. Regular updates are required as regulations evolve.