ServiceNow MCP Server

A ServiceNow MCP server for Claude AI integration, providing tools for incident management, email handling, and service requests.

Installation

Install globally using npm:

npm install -g mcp-servicenow

Usage

Create a .env file with your ServiceNow credentials:

SERVICE_NOW_INSTANCE=your-instance
SERVICE_NOW_USERNAME=your-username
SERVICE_NOW_PASSWORD=your-password

Start the server:

mcp-servicenow

Configure Claude AI to use this MCP server:

{
  "mcp": {
    "url": "http://localhost:3000",
    "protocolVersion": "2025-06-18"
  }
}

Available Tools

Create incidents in ServiceNow
Manage service requests
Send and manage emails
Browse ServiceNow catalog
Request catalog items

Contributing

Fork the repository
Create your feature branch (git checkout -b feature/AmazingFeature)
Commit your changes (git commit -m 'Add some AmazingFeature')
Push to the branch (git push origin feature/AmazingFeature)
Open a Pull Request

License

This project is licensed under the MIT License - see the LICENSE file for details.

This server cannot be installed

security - not tested

license - permissive license

quality - not tested

How are these scores calculated?

hybrid server

The server is able to function both locally and remotely, depending on the configuration or use case.

A server that integrates Claude AI with ServiceNow, enabling incident creation, service request management, email handling, and catalog browsing through natural language.

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