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ServiceNow MCP Server

by Mukkesh20

ServiceNow MCP Server

A ServiceNow MCP server for Claude AI integration, providing tools for incident management, email handling, and service requests.

Installation

Install globally using npm:

npm install -g mcp-servicenow

Usage

  1. Create a .env file with your ServiceNow credentials:
SERVICE_NOW_INSTANCE=your-instance SERVICE_NOW_USERNAME=your-username SERVICE_NOW_PASSWORD=your-password
  1. Start the server:
mcp-servicenow
  1. Configure Claude AI to use this MCP server:
{ "mcp": { "url": "http://localhost:3000", "protocolVersion": "2025-06-18" } }

Available Tools

  • Create incidents in ServiceNow
  • Manage service requests
  • Send and manage emails
  • Browse ServiceNow catalog
  • Request catalog items

Contributing

  1. Fork the repository
  2. Create your feature branch (git checkout -b feature/AmazingFeature)
  3. Commit your changes (git commit -m 'Add some AmazingFeature')
  4. Push to the branch (git push origin feature/AmazingFeature)
  5. Open a Pull Request

License

This project is licensed under the MIT License - see the LICENSE file for details.

-
security - not tested
A
license - permissive license
-
quality - not tested

hybrid server

The server is able to function both locally and remotely, depending on the configuration or use case.

A server that integrates Claude AI with ServiceNow, enabling incident creation, service request management, email handling, and catalog browsing through natural language.

  1. Installation
    1. Usage
      1. Available Tools
        1. Contributing
          1. License

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