ANNOUNCEMENT_TEMPLATE.md•3.83 kB
# ServiceNow MCP Server - Announcement Templates
## Reddit Post (r/servicenow, r/devops)
**Title:** Introducing ServiceNow MCP Server - Open Source Integration Tool for ServiceNow API
**Body:**
Hey everyone,
I've just released an open-source Model Context Protocol (MCP) server for ServiceNow that provides complete API integration for modern development tools.
**What it does:**
- Complete ServiceNow API coverage (Incidents, Changes, Problems, CMDB, Service Catalog, KB)
- Works with any MCP-compatible tool (VS Code, Cursor, various automation frameworks)
- Async Python implementation with robust error handling
- Highly customizable with feature flags
- Production-ready with comprehensive test coverage
**Key Features:**
- Environment-based configuration
- Retry logic with exponential backoff
- Structured JSON logging
- Support for custom tables
- Comprehensive tool definitions for all major ServiceNow operations
**Use Cases:**
- Automate incident management from your IDE
- Query CMDB directly from development tools
- Create change requests programmatically
- Search knowledge base without leaving your editor
- Build custom automation workflows
**Links:**
- GitHub: https://github.com/asklokesh/servicenow-mcp-server
- Documentation: Comprehensive README with examples
- License: MIT
Looking for feedback and contributions! What ServiceNow integrations would you find most useful?
---
## Dev.to / Hashnode Article Outline
**Title:** Building Enterprise Integrations with ServiceNow MCP Server
**Tags:** servicenow, python, api, automation, opensource
**Content Outline:**
1. **Introduction**
- Challenge of integrating ServiceNow with modern dev tools
- Introduction to Model Context Protocol
- Why MCP for ServiceNow?
2. **Getting Started**
- Installation
- Basic configuration
- First API call
3. **Real-World Examples**
- Incident automation workflow
- CMDB queries for deployment checks
- Change request automation
4. **Architecture Deep Dive**
- Async design patterns
- Error handling strategies
- Configuration management
5. **Advanced Features**
- Custom table support
- Feature flags
- Production deployment tips
6. **Contributing**
- How to add new tools
- Testing guidelines
- Roadmap
---
## LinkedIn Post
**Title:** Open Source ServiceNow MCP Server Released
Excited to announce the release of ServiceNow MCP Server - an open-source tool that brings complete ServiceNow API integration to modern development environments.
✅ Complete coverage of ServiceNow modules
✅ Production-ready with async Python
✅ Highly customizable architecture
✅ Comprehensive test suite
✅ MIT licensed
Perfect for DevOps teams, ServiceNow developers, and anyone looking to automate their ITSM workflows.
Check it out: https://github.com/asklokesh/servicenow-mcp-server
#ServiceNow #OpenSource #Python #DevOps #ITSM #Automation
---
## Twitter/X Thread
1/ 🚀 Just released ServiceNow MCP Server - open source tool for complete ServiceNow API integration via Model Context Protocol.
2/ What it does:
- Integrate ServiceNow with any MCP-compatible tool
- Complete API coverage (Incidents, Changes, CMDB, KB, and more)
- Async Python with production-ready error handling
- Highly customizable with feature flags
3/ Use cases:
- Query CMDB from your IDE
- Automate incident management
- Create change requests programmatically
- Search knowledge base instantly
- Build custom workflows
4/ Built with:
- Python 3.9+
- Full async/await support
- Comprehensive test coverage
- Structured logging
- Retry logic with backoff
5/ Get started:
GitHub: https://github.com/asklokesh/servicenow-mcp-server
Looking for contributors and feedback! What ServiceNow integrations would you find useful?
#ServiceNow #OpenSource #Python #API #DevOps