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Google Calendar and Meet MCP Server

by INSIDE-HAIR
business-logic.md•11 kB
# šŸŽÆ Business Logic Guide - Google Meet MCP Server ## šŸ“‹ Overview As a Context Engineer, understanding the business logic behind the Google Meet MCP Server is crucial for implementing effective AI workflows. This guide explains what the MCP can and cannot do, how it maps to business processes, and how to design optimal user experiences. ## šŸŽÆ Core Business Capabilities ### **Calendar Management Business Logic** #### **Event Creation & Scheduling** ```yaml Business Process: "Schedule a meeting" MCP Capabilities: āœ… Create events with natural language input āœ… Add Google Meet conferences automatically āœ… Invite attendees and set permissions āœ… Handle time zones automatically āœ… Set recurring patterns āœ… Add event descriptions and locations Business Rules to Implement: - Default meeting duration (30/60 minutes) - Company-specific attendee groups - Meeting room booking integration - Approval workflows for large meetings - Budget constraints for external participants ``` #### **Availability Management** ```yaml Business Process: "Find optimal meeting times" MCP Capabilities: āœ… Check free/busy across multiple calendars āœ… Identify scheduling conflicts āœ… Suggest alternative times āœ… Consider working hours and time zones āœ… Respect calendar permissions Business Rules to Implement: - Core collaboration hours by team - Meeting-free focus time blocks - Executive calendar prioritization - Cross-department meeting policies - Holiday and PTO considerations ``` ### **Meeting Management Business Logic** #### **Meeting Space Creation** ```yaml Business Process: "Create secure meeting spaces" MCP Capabilities: āœ… Generate Meet spaces with access controls āœ… Configure recording and transcription āœ… Set moderation settings āœ… Enable/disable features per meeting type āœ… Create waiting rooms for security Business Rules to Implement: - Meeting security by classification level - Automatic recording for compliance meetings - External participant approval workflows - Department-specific moderation policies - Cost center allocation for premium features ``` #### **Meeting Intelligence & Analytics** ```yaml Business Process: "Analyze meeting effectiveness" MCP Capabilities: āœ… Access meeting recordings and transcripts āœ… Track participant attendance āœ… Extract action items from transcripts āœ… Generate meeting summaries āœ… Monitor participation patterns Business Rules to Implement: - Meeting ROI calculations - Attendance requirement policies - Action item follow-up workflows - Meeting effectiveness scoring - Executive dashboard reporting ``` ## šŸ”§ Implementation Patterns ### **1. User Experience Patterns** #### **Natural Language Processing** ```typescript // Good: Natural business language "Schedule our quarterly board meeting for next month with all board members" // Implementation considerations: - Map "board members" to specific email list - Apply "quarterly board meeting" template - Set appropriate security and recording settings - Include standard agenda and materials ``` #### **Context-Aware Automation** ```typescript // Pattern: Smart defaults based on meeting type Meeting Type: "Client Call" → Auto-apply: External participant security → Auto-enable: Recording for compliance → Auto-invite: Account manager + solution engineer → Auto-set: 60-minute duration with 15-min buffer ``` ### **2. Permission & Security Patterns** #### **Role-Based Access Control** ```yaml Executive Level: āœ… Create restricted access meetings āœ… Access all company meeting analytics āœ… Override security policies when needed āŒ Cannot: Bypass audit logging Manager Level: āœ… Create team meetings with recording āœ… Access team meeting analytics āœ… Manage team calendar permissions āŒ Cannot: Access other team's sensitive meetings Individual Contributor: āœ… Create personal meetings āœ… Schedule team meetings they're invited to āœ… Access their own meeting history āŒ Cannot: Create company-wide meetings ``` #### **Data Classification Handling** ```yaml Public Meetings: - Open access type allowed - Recording optional - Transcripts can be shared - External participants welcome Internal Meetings: - Trusted access type required - Recording recommended - Transcripts internal-only - External participants need approval Confidential Meetings: - Restricted access only - Recording mandatory - Transcripts secured storage - No external participants - Waiting room required ``` ### **3. Workflow Integration Patterns** #### **CRM Integration Logic** ```yaml Trigger: "Create client meeting" Workflow: 1. Check CRM for client contact information 2. Auto-populate attendees from account team 3. Set meeting classification based on deal stage 4. Apply appropriate security settings 5. Update CRM with meeting details 6. Set follow-up reminders in CRM ``` #### **Project Management Integration** ```yaml Trigger: "Schedule sprint planning" Workflow: 1. Pull team roster from project management tool 2. Check previous sprint artifacts for context 3. Create meeting with standard agenda template 4. Set recording for retrospective analysis 5. Create follow-up tasks in project tool 6. Schedule related ceremonies automatically ``` ## 🚨 Critical Business Rules to Implement ### **Compliance & Governance** #### **Meeting Recording Policies** ```yaml Always Record: - Board meetings - Compliance training - Client meetings (with consent) - Performance reviews - Incident response calls Never Record: - One-on-one personal discussions - HR sensitive conversations - Legal privilege conversations - Union-related meetings Conditional Recording: - Team meetings (manager discretion) - Training sessions (content dependent) - External partnerships (client approval) ``` #### **Data Retention Rules** ```yaml Meeting Records Retention: - Board meetings: 7 years - Compliance meetings: Per regulatory requirement - Client meetings: Contract-dependent - Team meetings: 1 year - Training sessions: 3 years Transcript Processing: - Automatic PII redaction - Legal privilege detection - Confidentiality classification - Export restrictions for sensitive content ``` ### **Security & Privacy** #### **External Participant Handling** ```yaml Pre-Approval Required: - Competitor employees - Government officials - Media representatives - Vendors handling sensitive data Auto-Approved: - Existing clients - Approved vendor contacts - Partner organization employees - Consultants under NDA Special Handling: - Recording disclosure required - Waiting room mandatory - Host-controlled features only - Limited meeting history access ``` ## šŸŽÆ Business Process Mapping ### **Meeting Lifecycle Management** #### **Pre-Meeting Phase** ```yaml Business Needs: - Resource allocation and room booking - Agenda preparation and distribution - Technical setup verification - Attendee preparation tracking MCP Integration Points: āœ… Calendar integration for resource booking āœ… Document sharing through meeting descriptions āœ… Automated reminder scheduling āœ… Pre-meeting checklist automation āŒ Room booking (use Google UI or third-party) āŒ Document version control (use Google Drive) ``` #### **During Meeting Phase** ```yaml Business Needs: - Recording and transcription management - Participant engagement monitoring - Real-time decision tracking - Action item capture MCP Integration Points: āœ… Recording status monitoring āœ… Participant tracking āœ… Transcript generation āŒ Real-time engagement scoring (future feature) āŒ Live polling/surveys (use Google UI) ``` #### **Post-Meeting Phase** ```yaml Business Needs: - Action item distribution - Decision documentation - Follow-up meeting scheduling - Meeting effectiveness analysis MCP Integration Points: āœ… Transcript analysis and summarization āœ… Action item extraction āœ… Follow-up meeting creation āœ… Attendance and participation analysis āœ… Meeting pattern analytics ``` ## šŸ”„ Escalation & Fallback Patterns ### **When to Use Google UI vs MCP** #### **Use MCP For:** - Routine meeting scheduling - Calendar availability checks - Meeting history and analytics - Automated workflows - Bulk operations - Reporting and analysis #### **Escalate to Google UI For:** - Complex room/resource booking - Advanced calendar sharing setup - Meet hardware device configuration - Broadcast and streaming setup - Advanced security policy configuration - Google Workspace admin functions #### **Escalation Triggers** ```yaml Automatic Escalation: - User requests admin-level functions - Security policy violations detected - Feature limitations encountered - Integration system failures User-Initiated Escalation: - Complex configuration requirements - Troubleshooting technical issues - Advanced feature exploration - Policy exception requests ``` ## šŸ“Š Success Metrics & KPIs ### **Business Impact Metrics** ```yaml Efficiency Gains: - Time to schedule meetings (reduction %) - Calendar conflict resolution speed - Meeting preparation time savings - Administrative overhead reduction Quality Improvements: - Meeting attendance rates - On-time meeting starts - Action item completion rates - Meeting effectiveness scores User Adoption: - Daily active users - Feature utilization rates - User satisfaction scores - Support ticket reduction ``` ### **Operational Metrics** ```yaml System Performance: - API response times - Authentication success rates - Error rates by function - System availability Compliance Metrics: - Recording compliance rates - Data retention adherence - Security policy violations - Audit trail completeness ``` ## šŸŽÆ Implementation Recommendations ### **Phase 1: Foundation (Weeks 1-2)** - Map existing meeting processes to MCP capabilities - Define user roles and permission structures - Establish basic security and compliance rules - Create initial workflow templates ### **Phase 2: Core Workflows (Weeks 3-4)** - Implement primary scheduling workflows - Set up basic meeting intelligence features - Configure escalation patterns - Train pilot user group ### **Phase 3: Advanced Integration (Weeks 5-6)** - Integrate with CRM and project management systems - Implement advanced analytics and reporting - Optimize workflows based on usage patterns - Expand to full user base ### **Phase 4: Optimization (Ongoing)** - Monitor business metrics and user feedback - Refine workflows and automation rules - Implement advanced features as needed - Continuous improvement based on data --- **šŸŽÆ Understanding these business logic patterns will help you implement AI workflows that truly serve your organization's needs while maintaining security, compliance, and user satisfaction.**

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