import re, base64
import logging
from topdesk_mcp import _incident
from topdesk_mcp import _person
from topdesk_mcp import _utils
from topdesk_mcp import _operator
class connect:
# Created API-version 3.0.5
def __init__(self, topdesk_url, topdesk_username, topdesk_password):
self._topdesk_url = topdesk_url
self._credpair = (base64.b64encode((topdesk_username + ':' + topdesk_password).encode("utf-8"))).decode("utf-8")
self._partial_content_container = []
self.incident = _incident.incident(self._topdesk_url, self._credpair)
self.person = _person.person(self._topdesk_url, self._credpair)
self.utils = _utils.utils(self._topdesk_url, self._credpair)
self.department = self._department(self._topdesk_url, self._credpair)
self.branch = self._branch(self._topdesk_url, self._credpair)
self.location = self._location(self._topdesk_url, self._credpair)
self.supplier = self._supplier(self._topdesk_url, self._credpair)
self.operatorgroup = self._operatorgroup(self._topdesk_url, self._credpair)
self.operator = _operator.operator(self._topdesk_url, self._credpair)
self.budgetholder = self._budgetholder(self._topdesk_url, self._credpair)
self.operational_activities = self._operational_activities(self._topdesk_url, self._credpair)
self._logger = logging.getLogger(__name__)
self._logger.debug("TOPdesk API connect object initialised.")
self._logger.debug("TOPdesk URL: " + self._topdesk_url)
self._logger.debug("TOPdesk username: " + topdesk_username)
self._logger.debug("TOPdesk password: " + topdesk_password)
self._logger.debug("TOPdesk credpair: " + self._credpair)
class _operatorgroup:
def __init__(self, topdesk_url, credpair):
self._topdesk_url = topdesk_url
self._credpair = credpair
self.utils = _utils.utils(self._topdesk_url, self._credpair)
self._logger = logging.getLogger(__name__)
self._logger.debug("TOPdesk API operatorgroup object initialised.")
def get_operators(self, operatorgroup_id):
return self.utils.handle_topdesk_response(
self.utils.request_topdesk("/tas/api/operatorgroups/id/{}/operators".format(operatorgroup_id)))
def get_list(self, archived=False, page_size=100, query=None):
return self.utils.handle_topdesk_response(
self.utils.request_topdesk("/tas/api/operatorgroups", archived, page_size, query))
def get_id_operatorgroup(self, query):
result = self.get_list()
canidates = list()
for operatorgroup in result:
if re.match(rf"(.+)?{query}(.+)?", operatorgroup['groupName'], re.IGNORECASE):
canidates.append(operatorgroup['id'])
return self.utils.resolve_lookup_candidates(canidates)
def create(self, groupName, **kwargs):
kwargs['groupName'] = groupName
return self.utils.handle_topdesk_response(self.utils.post_to_topdesk("/tas/api/operatorgroups", (self.utils.add_id_jsonbody(**kwargs))))
def update(self, operatorgroup_id, **kwargs):
return self.utils.handle_topdesk_response(self.utils.put_to_topdesk("/tas/api/operatorgroups/id/{}".format(operatorgroup_id), self.utils.add_id_jsonbody(**kwargs)))
def archive(self, operatorgroup_id, reason_id=None):
if reason_id:
param = {'id': reason_id}
return self.utils.handle_topdesk_response(self.utils.put_to_topdesk("/tas/api/operatorgroups/id/{}/archive".format(operatorgroup_id), param))
def unarchive(self, operatorgroup_id):
return self.utils.handle_topdesk_response(self.utils.put_to_topdesk("/tas/api/operatorgroups/id/{}/unarchive".format(operatorgroup_id), None))
class _supplier:
def __init__(self, topdesk_url, credpair):
self._topdesk_url = topdesk_url
self._credpair = credpair
self.utils = _utils.utils(self._topdesk_url, self._credpair)
self._logger = logging.getLogger(__name__)
self._logger.debug("TOPdesk API supplier object initialised.")
def get(self, id):
return self.utils.handle_topdesk_response(self.utils.request_topdesk("/tas/api/suppliers/{}".format(id)))
def get_list(self, archived=False, page_size=100, query=None):
return self.utils.handle_topdesk_response(self.utils.request_topdesk("/tas/api/suppliers", archived, page_size, query))
class _location:
def __init__(self, topdesk_url, credpair):
self._topdesk_url = topdesk_url
self._credpair = credpair
self.utils = _utils.utils(self._topdesk_url, self._credpair)
self._logger = logging.getLogger(__name__)
self._logger.debug("TOPdesk API location object initialised.")
def get_list(self, archived=False, page_size=100, query=None):
return self.utils.handle_topdesk_response(self.utils.request_topdesk("/tas/api/locations", archived, page_size, query))
def get(self, id):
return self.utils.handle_topdesk_response(self.utils.request_topdesk("/tas/api/locations/id/{}".format(id)))
class _branch:
def __init__(self, topdesk_url, credpair):
self._topdesk_url = topdesk_url
self._credpair = credpair
self.utils = _utils.utils(self._topdesk_url, self._credpair)
self._logger = logging.getLogger(__name__)
self._logger.debug("TOPdesk API branch object initialised.")
def get_list(self, archived=False, page_size=100, query=None):
return self.utils.handle_topdesk_response(self.utils.request_topdesk("/tas/api/branches", archived, page_size, query))
def get(self, id):
return self.utils.handle_topdesk_response(self.utils.request_topdesk("/tas/api/branches/id/{}".format(id)))
def create(self, name, **kwargs):
kwargs['name'] = name
return self.utils.handle_topdesk_response(self.utils.post_to_topdesk("/tas/api/branches", self.utils.add_id_jsonbody(**kwargs)))
def update(self, branche_id, **kwargs):
return self.utils.handle_topdesk_response(self.utils.put_to_topdesk("/tas/api/branches/id/{}".format(branche_id), self.utils.add_id_jsonbody(**kwargs)))
class _operational_activities:
def __init__(self, topdesk_url, credpair):
self._topdesk_url = topdesk_url
self._credpair = credpair
self.utils = _utils.utils(self._topdesk_url, self._credpair)
self._logger = logging.getLogger(__name__)
self._logger.debug("TOPdesk API operational_activities object initialised.")
def get_list(self, **kwargs):
return self.utils.handle_topdesk_response(self.utils.request_topdesk("/tas/api/operationalActivities", extended_uri=kwargs))
def get(self, id):
return self.utils.handle_topdesk_response(self.utils.request_topdesk("/tas/api/operationalActivities/{}".format(id)))
class _department:
def __init__(self, topdesk_url, credpair):
self._topdesk_url = topdesk_url
self._credpair = credpair
self.utils = _utils.utils(self._topdesk_url, self._credpair)
self._logger = logging.getLogger(__name__)
self._logger.debug("TOPdesk API department object initialised.")
def get_list(self, archived=False, page_size=100):
return self.utils.handle_topdesk_response(self.utils.request_topdesk("/tas/api/departments", archived, page_size))
def create(self, name, **kwargs):
kwargs['name'] = name
return self.utils.handle_topdesk_response(self.utils.post_to_topdesk("/tas/api/departments", self.utils.add_id_jsonbody(**kwargs)))
class _budgetholder:
def __init__(self, topdesk_url, credpair):
self._topdesk_url = topdesk_url
self._credpair = credpair
self.utils = _utils.utils(self._topdesk_url, self._credpair)
self._logger = logging.getLogger(__name__)
self._logger.debug("TOPdesk API budgetholder object initialised.")
def get_list(self):
return self.utils.handle_topdesk_response(self.utils.request_topdesk("/tas/api/budgetholders"))
def create(self, name, **kwargs):
kwargs['name'] = name
return self.utils.handle_topdesk_response(self.utils.post_to_topdesk("/tas/api/branches", self.utils.add_id_jsonbody(**kwargs)))
def get_countries(self):
return self.utils.handle_topdesk_response(self.utils.request_topdesk("/tas/api/countries"))
def get_archiving_reasons(self):
return self.utils.handle_topdesk_response(self.utils.request_topdesk("/tas/api/archiving-reasons"))
def get_timespent_reasons(self):
return self.utils.handle_topdesk_response(self.utils.request_topdesk("/tas/api/timespent-reasons"))
def get_permissiongroups(self):
return self.utils.handle_topdesk_response(self.utils.request_topdesk("/tas/api/permissiongroups"))
def notification(self, title, **kwargs):
kwargs['title'] = title
return self.utils.handle_topdesk_response(self.utils.post_to_topdesk("/tas/api/tasknotifications/custom", self.utils.add_id_jsonbody(**kwargs)))
