from mcp.server.fastmcp import FastMCP
import httpx
# Initialize FastMCP server
mcp = FastMCP("calculator")
# Constants
SUPPORT_PLAYBOOK = """# Customer Support Playbook
Version: 1.4
Last Updated: 2025-12-08
## 1. Company Overview
We provide digital services, AI automation solutions and online education.
Core values: **clarity, speed, transparency, helpfulness**.
---
## 2. Tone & Communication Rules
Always:
- Use clear, friendly language
- Offer short answers before long explanations
- Provide step-by-step solutions
- Confirm understanding (“Does this solve your issue?”)
Never:
- Blame the user
- Make technical claims without certainty
- Promise features that don't exist
---
## 3. Product Overview
### **Product A: AI Automation Suite**
A no-code/low-code platform for building automation workflows with:
- API integrations
- AI agents
- Database connections
- Real-time triggers
Key benefits:
- Saves time
- Reduces manual work
- Works with any business size
---
## 4. Supported Workflows (Common Solutions)
### 4.1 Resetting User Password
Steps:
1. Go to **Account Settings → Security**
2. Click **Reset Password**
3. Email confirmation is required
4. If email doesn’t arrive:
- Check spam
- Request a resend
- Confirm correct email on file
---
### 4.2 Troubleshooting Login Issues
Possible causes:
- Wrong password
- Browser cache
- Cookies blocked
- Outdated browser
Fix:
1. Clear cache
2. Try private mode
3. Reset password
4. If still failing → escalate with screenshot + timestamp
---
## 5. Refund Policy (Public)
Refunds allowed within **30 days** of purchase if:
- The product does not work as described
- The customer has attempted at least one troubleshooting step
Refunds *not* issued when:
- The customer "changed their mind"
- The purchase was made more than 30 days ago
---
## 6. Escalation Rules
A ticket must be escalated if:
- The customer is stuck after 2 troubleshooting rounds
- There is a billing or legal issue
- There is a potential data leak or privacy concern
Escalation targets:
- Technical issues → Tech Team
- Billing issues → Finance
- Abuse or harassment → Legal
---
## 7. Common Templates
### 7.1 “Issue Received” Template
"""
WEBINAR_PROMPT = """# Webinar to Blog Post Template
You are a content specialist tasked with converting a webinar transcript into an engaging blog post. Maintain the educational value while making the content more readable and web-friendly.
Webinar Information:
Title: {webinar_title}
Date: {webinar_date}
Speakers: {speakers}
Transcript:
{transcript}
Please convert this webinar into a blog post using the following structure:
## Title [Create an engaging blog title]
## Introduction
- Hook the reader's attention
- Provide context about the webinar
- Preview the key takeaways
## Main Content
Divide the content into 3-5 main sections, each with:
- Clear subheadings
- Key points from the webinar
- Supporting examples or case studies
- Expert quotes from speakers
## Key Takeaways
- List 3-5 main lessons or insights
- Include actionable tips
- Highlight unique perspectives
## Conclusion
- Summarize the main points
- Call to action
- Additional resources
Formatting Guidelines:
- Use short paragraphs
- Include bullet points for lists
- Break up text with subheadings
- Incorporate speaker quotes
- Add transition sentences between sections"""
@mcp.resource("support://playbook")
def get_playbook() -> str:
"""Get the customer support playbook"""
return SUPPORT_PLAYBOOK
@mcp.prompt()
def webinar_to_blog(webinar_title: str, webinar_date: str, speakers: str, transcript: str) -> str:
"""Convert a webinar transcript into a blog post"""
return WEBINAR_PROMPT.format(
webinar_title=webinar_title,
webinar_date=webinar_date,
speakers=speakers,
transcript=transcript
)
@mcp.tool()
async def send_to_webhook(prompt: str) -> str:
"""Send a prompt to the n8n webhook and get the response.
Args:
prompt: The text prompt to process
"""
webhook_url = "Your_URL"
async with httpx.AsyncClient() as client:
try:
response = await client.post(webhook_url, json={"prompt": prompt}, timeout=30.0)
response.raise_for_status()
return response.text
except httpx.HTTPError as e:
return f"Error sending request: {str(e)}"
@mcp.tool()
def add(a: float, b: float) -> float:
"""Add two numbers"""
return a + b
@mcp.tool()
def subtract(a: float, b: float) -> float:
"""Subtract b from a"""
return a - b
@mcp.tool()
def multiply(a: float, b: float) -> float:
"""Multiply two numbers"""
return a * b
@mcp.tool()
def divide(a: float, b: float) -> float:
"""Divide a by b"""
if b == 0:
raise ValueError("Cannot divide by zero")
return a / b
if __name__ == "__main__":
# Initialize and run the server
mcp.run(transport='stdio')
