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Zendesk MCP by usefulapi

List organizations

zendesk_list_organizations
Read-only

List organizations (offset pagination). Zendesk REST: GET /organizations.json.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
pageNoPage number for offset pagination.
per_pageNoRecords per page (max 100).

Schema Changelog

Changes observed during successful MCP inspections.

  1. Changed1 schema field changed
    • changedInput schema / $schema
      Previous value: -"http://json-schema.org/draft-07/schema#"New value: +"https://json-schema.org/draft/2020-12/schema"
  2. First observed

TDQS

B3.3/5.0
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint=true, so the safety profile is covered. The description adds the pagination mode ('offset pagination') and the underlying REST endpoint, which is mild but real context; however it says nothing about rate limits, default page size, total-count behavior, or auth requirements.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two short sentences, purpose first, pagination qualifier second, with no filler. The REST endpoint note is compact and useful to an API-aware agent rather than padding.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple two-parameter read-only list tool with a fully documented schema and readOnlyHint annotations, the essentials are present. Still missing are the default/maximum effective page size behavior, whether the response includes pagination metadata, and how to narrow results — relevant since no filtering parameter exists.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%: both 'page' and 'per_page' are documented in the schema, including the max-100 bound and exclusive minimum. The description's '(offset pagination)' merely corroborates the page parameter and adds no format or default details beyond the schema, so baseline 3 applies.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb and resource ('List organizations') and notes the pagination style, which cleanly separates it from the sibling zendesk_get_organization (singular) without needing to name it. It doesn't explicitly differentiate itself in text, but the verb/resource pair is unambiguous.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

There is no when-to-use guidance, no mention of prerequisites or auth, and no routing to alternatives (e.g., zendesk_get_organization for a single org, or the fact that no org-search sibling exists). The agent must infer all usage context from the name alone.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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