Get company
freshdesk_get_companyGet a single company by id. Freshdesk REST: GET /companies/{id}.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| id | Yes | The company id. |
freshdesk_get_companyGet a single company by id. Freshdesk REST: GET /companies/{id}.
| Name | Required | Description | Default |
|---|---|---|---|
| id | Yes | The company id. |
Changes observed during successful MCP inspections.
Input schema / $schemaPrevious value: -"http://json-schema.org/draft-07/schema#"New value: +"https://json-schema.org/draft/2020-12/schema"Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?
The readOnlyHint=true annotation already establishes this is a safe read, so the bar is lower. The description adds the REST endpoint mapping (GET /companies/{id}) but says nothing about not-found behavior, error handling, or response shape, so it adds only modest value beyond the structured fields.
Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.
Is the description appropriately sized, front-loaded, and free of redundancy?
Two short sentences, front-loaded with the core action, with no wasted prose. The REST endpoint line is somewhat redundant with the tool name but is compact enough to be acceptable.
Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.
Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?
For a simple single-resource lookup with full schema coverage and no output schema, the description is essentially complete; the only minor gap is the absence of any guidance on selection versus the list/search siblings.
Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.
Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?
Schema coverage is 100% with a single documented 'id' parameter, so the schema carries the semantics. The description's 'by id' merely restates what the schema already provides, making the baseline 3 appropriate.
Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.
Does the description clearly state what the tool does and how it differs from similar tools?
States a specific verb+resource ('Get a single company by id'), which implicitly distinguishes it from freshdesk_list_companies and freshdesk_create_company via the singular 'a single company'. It does not name a sibling explicitly, so it falls short of a 5.
Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.
Does the description explain when to use this tool, when not to, or what alternatives exist?
There is no explicit when-to-use or when-not-to-use guidance and no mention of alternatives such as freshdesk_list_companies or freshdesk_search_contacts. The only signal is the implied need for a known id, which the agent must infer.
Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.
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