Update a ticket
atera_update_ticketChange a ticket's title, status, type, priority, impact or assigned technician. Only the fields you pass are sent. Atera: PUT /api/v3/tickets/{ticketId}.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| type | No | ||
| title | No | New title. | |
| impact | No | ||
| status | No | Ticket status name, e.g. Open, Pending, Resolved or Closed (or a custom status). | |
| priority | No | ||
| ticket_id | Yes | The ticket's TicketID. | |
| technician_email | No | Reassign to the technician with this email. | |
| technician_contact_id | No | Reassign to this technician (TechnicianContactID). |