Check devices, alerts and tickets in Atera, and open tickets, comment or resolve alerts.
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Scored across 20 tools
Each tool targets a distinct resource and action, with clear separation between list/get/create/update/resolve operations. Overlaps like list_agents, get_agent, and find_agents_by_machine are differentiated by identifier (customer, AgentID, machine name).
Every tool uses the atera_ prefix with a predictable snake_case verb_noun pattern: list_*, get_*, create_*, update_*, add_*, find_*, and resolve_*. Minor variations like get_agent_patches remain highly readable and consistent.
20 tools is slightly above the typical 3-15 range but reasonable for a broad RMM/PSA platform covering tickets, agents, customers, contacts, alerts, contracts, and KB articles. No tool appears obviously redundant.
The surface is read-heavy and covers core ticket lifecycle operations, but lacks update/delete for contacts, delete for tickets, create/update for customers, and write operations for contracts or KB articles. Agents will hit dead ends for common administrative tasks.
List devices, alerts, antivirus status and audit logs, and run scripts on devices in Pulseway.
Read devices, networks, alerts and statistics; dismiss alerts in Auvik.
Read tickets, devices, alerts and invoices; create tickets, add comments, log time in Gorelo.
List clients, devices, vaults and restore points, and check backup jobs in Axcient.
Add one secure layer between your agents and this server.