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Atera MCP by usefulapi

List a ticket's work hours

atera_list_ticket_work_hours
Read-only

List the time entries logged on one ticket — technician, start/end, billable, on-site, rate. Atera: GET /api/v3/tickets/{ticketId}/workhoursrecords.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
pageNoPage number, 1-based (default 1).
ticket_idYesThe ticket's TicketID.
items_in_pageNoItems per page, 1-50 (default 20).

Schema Changelog

Changes observed during successful MCP inspections.

  1. Changed1 schema field changed
    • changedInput schema / $schema
      Previous value: -"http://json-schema.org/draft-07/schema#"New value: +"https://json-schema.org/draft/2020-12/schema"
  2. First observed

TDQS

A4/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

readOnlyHint=true already covers the safety profile, and the description adds real value by disclosing the shape of each returned record (technician, start/end, billable, on-site, rate) plus the underlying Atera endpoint. It does not mention pagination or ordering behavior, though those are visible in the schema.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

One tight sentence plus the raw endpoint reference; the resource and returned fields are front-loaded with zero filler. Every clause earns its place.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

With no output schema, the description usefully names the fields each entry contains, and pagination controls are covered by the schema. Nothing critical is missing, though ordering/limits on the listing are not addressed.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, so all three parameters (ticket_id, page, items_in_page) are already documented in the schema. The description only reinforces the single-ticket scoping and adds no new parameter syntax or constraints, so the baseline 3 applies.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb (List) and resource (time entries / work hours on one ticket), and enumerates the fields returned (technician, start/end, billable, on-site, rate). An agent can distinguish this from atera_list_ticket_comments or atera_get_ticket without opening any schema.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The scope 'one ticket' implies it is used when work-hour detail for a single ticket is needed, but there is no explicit when/when-not guidance and no named alternative among the siblings. Usage is inferable rather than stated.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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