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Atera MCP by usefulapi

Get one ticket

atera_get_ticket
Read-only

Fetch a single ticket by its TicketID. Atera: GET /api/v3/tickets/{ticketId}.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
ticket_idYesThe ticket's TicketID.
include_relationsNoInclude parent/child ticket relation info.

Schema Changelog

Changes observed during successful MCP inspections.

  1. Changed1 schema field changed
    • changedInput schema / $schema
      Previous value: -"http://json-schema.org/draft-07/schema#"New value: +"https://json-schema.org/draft/2020-12/schema"
  2. First observed

TDQS

B3.1/5.0
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint=true, so safety is covered and the description adds no behavioral context such as auth requirements, error behavior for unknown IDs, or rate limits. The only extra content is the underlying REST path, which is infrastructure detail rather than agent-facing behavior.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two short sentences with the key lookup semantics front-loaded and zero filler. Nothing could be removed without losing information.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

There is no output schema, so the description carries some burden for describing what comes back, and it says nothing about the returned ticket shape, the effect of include_relations, or behavior on a nonexistent ID. Adequate for a simple single-record read, but with clear gaps.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, so both parameters are already documented in the schema; baseline 3 applies. The description names TicketID but ignores include_relations entirely, adding nothing beyond what the schema provides.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb ('Fetch'), resource ('a single ticket'), and lookup key ('by its TicketID'), which separates it from the bulk-oriented atera_list_tickets and the mutating atera_update_ticket. It stops short of explicitly naming those siblings, so an agent must infer the distinction.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No when-to-use or when-not-to-use guidance is given. The description never states that atera_list_tickets should be used for browsing/searching and this tool only when a TicketID is already known, nor does it mention any prerequisites.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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