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atera

Get one ticket

atera_get_ticket
Read-only

Fetch a single ticket by its TicketID. Atera: GET /api/v3/tickets/{ticketId}.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
ticket_idYesThe ticket's TicketID.
include_relationsNoInclude parent/child ticket relation info.

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observed

TDQS

A3.5/5.0
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

The readOnlyHint annotation already establishes this is a safe, non-mutating read, so the description carries a lighter burden. It adds the underlying REST endpoint for cross-reference, but says nothing about what happens on an invalid/missing TicketID or what the payload contains.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two short sentences, front-loaded with the action and resource. The trailing REST endpoint reference is slightly redundant for an agent but is compact and harmless, so the description wastes almost nothing.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple single-record read with two fully documented parameters, no output schema, and a readOnlyHint, the description provides enough to call it correctly. It could be marginally richer with error/not-found behavior, but nothing essential is missing.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100% (ticket_id and include_relations are both documented in the schema), so the baseline is 3. The description only echoes 'TicketID' and adds no format, constraint, or semantics for the optional include_relations flag.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb and resource ('Fetch a single ticket by its TicketID'), so an agent knows exactly what the tool returns. It doesn't explicitly contrast itself with siblings like atera_list_tickets or atera_update_ticket, but the singular-scope wording makes the distinction reasonably evident.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Usage is only implied: fetch this when you already have a TicketID. There is no guidance on when to prefer it over atera_list_tickets, no mention of prerequisites, and no exclusion criteria, so the agent must infer the selection conditions.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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