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Glama

Zendesk

by io.github.pipeworx-io

Search Within a Source

search_within
Read-onlyIdempotent

Semantic search INSIDE a fetched record. Pass the text you already pulled (e.g. a SEC 10-K body, an article, a long tool result) plus a natural-language query; get back the top-N passages with character offsets and similarity scores. Use when the record is too big to cram into the prompt — search_within saves context, returns only the passages that matter, and every passage carries an offset so the agent can verify a verbatim quote. Pairs with ask_pipeworx_grounded: fetch with the gateway, ground over the relevant passages instead of the whole document. BGE-base-en embeddings + cosine over 500-char overlapping windows; cap is 200K chars (longer inputs are truncated and flagged).

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
textYesThe document text to search inside (max ~200K chars).
limitNoMax passages to return (1-20, default 5).
queryYesNatural-language query — what passages do you want? E.g. "supply-chain risk", "fiscal year 2024 revenue", "drug interactions with warfarin".

Schema Changelog

Changes observed during successful MCP inspections. Dates show when Glama detected each change.

  1. Added

TDQS

A4.9/5.0
Behavior5/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Beyond annotations, describes return format (passages with character offsets and similarity scores), embedding model (BGE-base-en), windowing (500-char overlapping), and limit (200K chars with truncation flag). No contradiction with annotations.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Concise yet comprehensive. Four sentences cover purpose, usage, return values, and technical details. No unnecessary words.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Fully explains inputs and outputs despite no output schema. Covers truncation behavior and embedding details. All relevant context for agent to invoke correctly.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% so baseline 3. Description adds context: text should be a fetched record, query is natural-language, and limit controls number of passages. Enhances understanding beyond schema.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

Clear verb (semantic search) and resource (inside a fetched record). Distinguishes from sibling ask_pipeworx_grounded by describing how they pair together.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines5/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Explicit when-to-use: when record is too large for prompt. Mentions pairing with ask_pipeworx_grounded for grounding, giving clear alternative strategy.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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TDQS

B3.3/5.0
Disambiguation2/5

Many tools have overlapping purposes, especially the Pipeworx query tools (ask_pipeworx, ask_pipeworx_grounded, deep_research, validate_claim) which all provide factual answers, making it unclear which to use. The set also mixes Zendesk tools with a large number of prediction market and data tools, creating confusion.

Naming Consistency2/5

Naming conventions are inconsistent: Zendesk tools use 'zd_' prefix, Pipeworx tools use various prefixes like 'ask_', 'bet_', 'compare_', etc., and some are named with full words. There is no uniform pattern across the set.

Tool Count2/5

35 tools is high for a server named 'Zendesk', especially since only 5 are Zendesk-specific. The majority are unrelated to Zendesk, indicating the tool count is inappropriate for the implied purpose.

Completeness1/5

For a Zendesk server, the tool set is severely incomplete, offering only basic CRUD operations (get, list, search for tickets and users). Missing essential Zendesk features like ticket creation, update, delete, or macros, while containing many irrelevant tools from other domains.

Resources