Crisp
Server Details
Customer support, live chat, CRM and helpdesk on Crisp with the full official REST API v1 (api.crisp
- Status
- Healthy
- Last Tested
- Transport
- Streamable HTTP
- URL
- Repository
- mcp-dir/crisp-mcp
- GitHub Stars
- 0
TDQS
Scored across 7 tools
The set has major overlap: `marketplace` and `search_tools` both offer search/describe/invoke catalog actions, making it unclear which to call. `report_bug` is also called out as a capability inside `marketplace`, blurring whether that tool is the action or the top-level one.
All names are lowercase with underscores, but they mix verb-oriented names (`authenticate`, `connect`, `report_bug`) with noun-oriented names (`marketplace`, `search_tools`) and no consistent verb_noun pattern. `show_version` and `toolkit_info` are similarly status-like but follow different naming styles.
Seven tools is within a reasonable range and the count itself is not problematic. However, the `marketplace` tool is overloaded with many sub-capabilities and `search_tools` duplicates part of it, so the effective scope feels less clean than the raw count suggests.
The main workflows are covered: authentication, connection status, catalog search, account/toolkit state, and bug reporting. Missing pieces like an obvious way to uninstall/disconnect or list callable tools are hidden inside `marketplace`, but these are workable gaps rather than fatal ones.
Available Tools
7 toolsauthenticateAIdempotentInspect
MCP.AI for IDE agents (Cursor, etc.): log in in the browser, copy the access token. Best: add it to this server's config as a header Authorization: Bearer <token> for a permanent, non-expiring connection. Or paste it here for a session-only login: call with { token: "" } after the user pastes, or with no args to get the link.
| Name | Required | Description | Default |
|---|---|---|---|
| token | No |
TDQS
Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?
The description adds useful behavior beyond the annotations: config header yields a permanent connection, while passing a token yields a session-only login, and no args returns a link. It does not fully spell out side effects or success/failure return values, but annotations already cover idempotency and non-destructiveness.
Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.
Is the description appropriately sized, front-loaded, and free of redundancy?
The description is dense and front-loaded, with no fluff, but the long single sentence with parenthetical clauses and multiple alternatives could be structured into clearer separate instructions. Still, every part adds necessary information.
Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.
Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?
For a one-parameter auth tool with no output schema, it covers the no-arg return (the link), the token-paste path, and the persistent-config alternative. It doesn't state the response on a token success/failure, but the invocation guidance is sufficient for an agent to call it correctly.
Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.
Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?
With 0% schema coverage, the description carries the full burden for the optional `token` parameter. It explains that token is a JWT/access token pasted by the user and how to pass it, compensating well for the bare schema.
Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.
Does the description clearly state what the tool does and how it differs from similar tools?
The description clearly identifies the tool as MCP.AI authentication for IDE agents, with a concrete browser-login + access-token flow and two invocation paths (no args for a link, token for login). This specific verb+resource is unambiguous and easily distinguished from the unrelated calculo_* sibling tools.
Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.
Does the description explain when to use this tool, when not to, or what alternatives exist?
It explicitly differentiates the persistent config-header approach ('best... permanent, non-expiring') from the session-only paste/login path, and states exactly when to call with no args versus with { token }. This gives the agent clear selection criteria for both setup and invocation.
Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.
connectARead-onlyIdempotentInspect
Returns connection status and URLs. When all providers are connected, returns authenticated:true and empty pending[]. When credentials are missing, returns connect_url for the toolkit and per-install URLs.
| Name | Required | Description | Default |
|---|---|---|---|
No parameters | |||
TDQS
Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?
Annotations already establish this is read-only, idempotent, and non-destructive. The description adds useful behavioral detail beyond that by specifying the two main response states: authenticated:true with empty pending[] when all providers are connected, and connect_url plus per-install URLs when credentials are missing. This helps an agent predict what to expect.
Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.
Is the description appropriately sized, front-loaded, and free of redundancy?
The description is compact, front-loads the core purpose, and then adds only the essential conditional details. Every sentence contributes meaningful information, and there is no waste.
Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.
Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?
For a zero-parameter read-only status tool with no output schema, the description is complete enough. It tells the agent what information will be returned, what the success condition looks like, and what happens when credentials are missing. The low complexity means no additional guidance is required.
Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.
Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?
The tool has zero parameters, so the description does not need to explain any input semantics. The baseline of 4 applies because there is no parameter burden at all.
Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.
Does the description clearly state what the tool does and how it differs from similar tools?
The description clearly states the tool's purpose: returning connection status and URLs. It distinguishes connect from its sibling authenticate by framing it as a status/read operation rather than an action, and the conditional output descriptions reinforce this.
Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.
Does the description explain when to use this tool, when not to, or what alternatives exist?
The description makes clear that this is the tool to call when checking connection state or getting URLs. It does not explicitly mention alternatives like authenticate, but the context strongly implies connect is for status checking rather than initiating authentication, so usage is clear without being fully explicit.
Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.
marketplaceAInspect
The official mcp.ai marketplace — the in-platform catalog of every MCP/tool, AND the way to run them. Covers capability requests like "find an MCP that does X", "consulta um CPF", "is there a tool for Y". Core flow: action=search discovers MCPs by intent → describe returns one MCP's full profile (every tool with its id + params, pricing, auth) so you pick the right tool_id → invoke RUNS that tool. KEY: invoke works even when the MCP is NOT installed — it runs the tool pontualmente (one-off), without adding the MCP to the toolkit and without bloating the tool list. If the MCP needs a credential/login, invoke returns a connect link; if it is paid and the wallet is empty, invoke returns a checkout/top-up link (the user opens it, then you retry). Use install only to make an MCP PERMANENT in the active toolkit (its tools then show up natively in future sessions); prefer invoke for a single/occasional use. list_tools lists what is callable right now. subscribe/cancel handle per-MCP billing; report_bug sends feedback; request_mcp asks us to build a NEW MCP when nothing fits. Search/describe flag installed_in_toolkit vs installed_in_workspace. Writes (install/uninstall/subscribe/cancel and the one-off install behind invoke) require workspace owner/admin. It also carries the mcp.ai PROMPT LIBRARY, which is about ready-made prompt TEXT rather than MCPs: search_prompts finds one, get_prompt returns its full text with {{variables}} filled, and publish_prompt saves a prompt and returns a shareable mcp.ai/p/ link that opens without login.
| Name | Required | Description | Default |
|---|---|---|---|
| limit | No | ||
| query | No | ||
| action | No | search | |
| mcp_id | No | ||
| message | No | ||
| tool_id | No | ||
| arguments | No | {} | |
| immediate | No | ||
| tier_slug | No | ||
| prompt_body | No | ||
| prompt_slug | No | ||
| prompt_tool | No | ||
| prompt_vars | No | {} | |
| conversation | No | [] | |
| prompt_title | No | ||
| request_name | No | ||
| cancel_reason | No | ||
| cancel_comment | No | ||
| prompt_targets | No | ||
| report_context | No | ||
| prompt_category | No | ||
| request_details | No | ||
| prompt_description | No |
TDQS
Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?
Beyond the annotations, the description discloses important behaviors: invoke runs an MCP even when it is not installed, does a one-off run without adding the MCP to the toolkit, returns a connect link when credentials are needed, returns a checkout/top-up link when payment is needed, and requires workspace owner/admin for write operations. The description enriches the annotations and does not contradict them.
Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.
Is the description appropriately sized, front-loaded, and free of redundancy?
The description is front-loaded with identity and the core flow, and nearly every sentence carries useful guidance. However, it is one dense, wall-of-text paragraph with mixed language ("pontualmente") and heavy inline emphasis, which makes the many action alternatives hard to scan and parse.
Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.
Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?
For a complex 23-parameter, 14-action facade with no output schema, the description is remarkably complete: it covers the core flow, one-off invoke semantics, auth/credential/payment behavior, permission requirements, installed flags, the prompt library, and most action outcomes. The main gaps are the resume action and return-shape details for a few actions, but the overall guidance is sufficient for correct invocation in most cases.
Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.
Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?
With 0% schema description coverage, the description does a lot of compensating work: it maps action values such as search, describe, invoke, install, list_tools, publish_prompt, and explains tool_id, arguments, and prompt-related intent. However, several parameters and enum actions remain unexplained, including resume, limit, immediate, tier_slug, cancel_reason, report_context, conversation, request_name, and request_details, leaving agents under-specified for those paths.
Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.
Does the description clearly state what the tool does and how it differs from similar tools?
The description clearly identifies the tool as the official mcp.ai marketplace: the in-platform catalog of MCPs/tools and the way to run them. It states the core discovery→describe→invoke flow, distinguishes the prompt-library subdomain from the MCP flow, and makes it clear this is a marketplace orchestrator rather than one of the sibling calculator/authenticate tools.
Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.
Does the description explain when to use this tool, when not to, or what alternatives exist?
The description gives explicit when-to-use guidance: use install only to make an MCP permanent, prefer invoke for one-off use, use list_tools to see what is callable now, use subscribe/cancel for billing, and use request_mcp when nothing fits. It also explains what to do when invoke returns a connect link or checkout link, including retry behavior.
Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.
report_bugAIdempotentInspect
Report a bug, missing feature, or send feedback. Include the conversation array with recent messages for reproduction.
| Name | Required | Description | Default |
|---|---|---|---|
| context | No | ||
| message | Yes | ||
| conversation | No | [] |
TDQS
Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?
Annotations already carry the safety profile with idempotentHint=true and destructiveHint=false. The description adds that conversation data is needed for reproduction, which is useful context. However, it does not disclose what happens after submission, such as whether a ticket is created or whether the report is asynchronous, though the annotations lower the burden.
Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.
Is the description appropriately sized, front-loaded, and free of redundancy?
The description consists of two tight sentences: the first states the purpose, the second gives the key usage instruction. There is no filler, repetition, or irrelevant detail.
Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.
Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?
For a simple three-parameter reporting tool with annotations already covering idempotency and destructiveness, the description is mostly sufficient. The main gaps are the unexplained `context` parameter and the absence of any indication of what the response or outcome will be, though no output schema is expected.
Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.
Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?
Schema description coverage is 0%, so the description must compensate for undocumented parameters. It only clarifies the `conversation` parameter via 'conversation array with recent messages,' leaving the required `message` and optional `context` undefined. The agent must guess at their intended content.
Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.
Does the description clearly state what the tool does and how it differs from similar tools?
The description opens with the verb 'Report' and explicitly enumerates three targets: 'bug, missing feature, or send feedback'. This makes the tool's purpose unmistakable and easily distinguishable from the sibling calculo_* and authentication tools, which serve entirely different functions.
Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.
Does the description explain when to use this tool, when not to, or what alternatives exist?
The description establishes a clear context: use when a user reports a problem or wants to provide feedback. It also adds practical guidance to 'Include the conversation array with recent messages for reproduction.' It does not name alternatives, but none of the sibling tools overlap with bug reporting, so exclusions are unnecessary.
Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.
search_toolsAInspect
Single entrypoint for MCP catalog. action=search returns available tools ordered by relevance. action=describe returns tool schema. action=invoke executes a tool by ID.
| Name | Required | Description | Default |
|---|---|---|---|
| query | No | ||
| action | No | search | |
| queries | No | ||
| tool_id | No | ||
| arguments | No | {} | |
| min_score | No | ||
| force_reindex | No |
TDQS
Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?
The description does disclose key behavior: search orders by relevance, describe returns schema, and invoke executes a tool by ID. But with all annotations set to false or unknown, the description carries the burden, and it omits side effects, authentication needs, and consequences of invoking arbitrary tools.
Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.
Is the description appropriately sized, front-loaded, and free of redundancy?
The description is a single tight, front-loaded statement with no filler. Every clause earns its place by specifying a distinct action and return behavior.
Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.
Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?
This is a multi-action, 7-parameter tool with no output schema. The description explains the routing but not the parameter contract, return shape, or operational risks, so an agent cannot reliably construct correct calls beyond the action switch.
Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.
Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?
Schema description coverage is 0%, so the description must explain the parameters. It explains action and implies tool_id, but query, queries, arguments, min_score, and force_reindex are left undefined, including the important arguments format and score threshold semantics.
Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.
Does the description clearly state what the tool does and how it differs from similar tools?
The description names a specific resource (MCP catalog) and a specific verb per action: search returns tools, describe returns schema, invoke executes by ID. It also labels itself as the 'single entrypoint,' which distinguishes it from catalog-adjacent siblings like marketplace and toolkit_info.
Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.
Does the description explain when to use this tool, when not to, or what alternatives exist?
The action= clauses give clear internal usage routing: choose search for tools, describe for schemas, invoke for execution. However, it does not explicitly contrast this tool with siblings or state when not to use it, so the guidance is more implied than explicit.
Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.
show_versionARead-onlyIdempotentInspect
Show the current MCP platform and adapter versions.
| Name | Required | Description | Default |
|---|---|---|---|
No parameters | |||
TDQS
Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?
The annotations already declare readOnlyHint=true and idempotentHint=true, so the agent knows this is a safe, non-mutating call. The description adds little beyond that—it names the output as versions but doesn't specify the format (e.g., semver strings, JSON object) or whether the output is human-readable. Since the annotations carry the safety profile, a 3 is appropriate.
Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.
Is the description appropriately sized, front-loaded, and free of redundancy?
The description is a single sentence of 9 words, front-loading the action ('Show') and the object ('version'). There is zero waste, and it fully conveys the tool's purpose within its scope. This is a model of conciseness.
Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.
Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?
For a zero-parameter, read-only, idempotent tool with no output schema, the description is nearly complete. An agent can confidently invoke it without additional context. The only minor gap is that the return format is unspecified, but since there is no output schema, a brief note on the output structure (e.g., 'returns a plain-text summary') would elevate completeness. Still, the description is sufficient for correct invocation.
Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.
Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?
The tool has zero parameters, and the schema coverage is 100% (no properties). The description doesn't need to explain parameters. The baseline for zero-parameter tools is 4, and the description is consistent with that—it correctly implies that no input is required.
Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.
Does the description clearly state what the tool does and how it differs from similar tools?
The description clearly states the tool's purpose: 'Show the current MCP platform and adapter versions.' This is a specific verb-resource pair that distinguishes it from sibling tools, which are all calculation or authentication tools. It could be slightly more explicit about what 'show' returns (e.g., a text summary vs. structured data), but the resource is unambiguous.
Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.
Does the description explain when to use this tool, when not to, or what alternatives exist?
The description implies that this tool is for checking version information, which makes sense in contexts where an agent needs to confirm platform/adapter versions before proceeding. However, it does not explicitly state when to use this tool versus alternatives, nor does it mention whether version information is needed for authentication or compatibility checks. Given the sibling tools are all calculations, the usage context is reasonably clear, but not explicitly delineated.
Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.
toolkit_infoARead-onlyIdempotentInspect
Returns the current toolkit state: installed MCPs, their connection status, the accounts connected to each one, and how many catalog tools each exposes.
| Name | Required | Description | Default |
|---|---|---|---|
No parameters | |||
TDQS
Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?
Annotations already establish readOnlyHint=true, idempotentHint=true, and destructiveHint=false, so the description does not need to restate safety. It adds value by detailing what kind of state is returned, including connection status and account bindings, which helps the agent understand the tool's informational scope.
Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.
Is the description appropriately sized, front-loaded, and free of redundancy?
A single tightly packed sentence with the main action front-loaded, followed by a colon-delimited list of return contents. Every phrase earns its place with no repetition or filler.
Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.
Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?
For a zero-parameter, read-only introspection tool, the description fully covers what the agent needs to know before calling: what information it will receive. No output schema exists, but the description essentially provides a light output contract by enumerating the returned components.
Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.
Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?
The input schema is empty with zero parameters, and schema description coverage is 100%, so the description has no parameter burden. Per calibration, zero-parameter tools receive a baseline of 4; the description's output-focused content is more than sufficient.
Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.
Does the description clearly state what the tool does and how it differs from similar tools?
The description states a specific verb ('Returns') and resource ('current toolkit state'), then enumerates exactly what is included: installed MCPs, connection status, connected accounts, and catalog tool counts. This is specific enough to distinguish it from computational siblings like calculo_* and action tools like authenticate or connect.
Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.
Does the description explain when to use this tool, when not to, or what alternatives exist?
The description clearly conveys that this is the tool to call when an agent needs an overview or snapshot of the toolkit's current state. It does not explicitly list exclusion criteria or name alternatives such as show_version, but the context is clear enough for routine selection.
Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.
Related MCP Connectors
Your own CRM, fully customizable and agent-driven. Start with contacts, companies and a sales pipeli
Instagram, WhatsApp and Messenger DMs through official Meta Business APIs.
- muninOAuthcom.getmunin
Open-source all-in-one MCP-first customer platform: KB, Conversations, CRM, CMS, Outreach, Analytics
WhatsApp (Web + Business API), SMS, contacts, and call records via 2Chat's MCP server.
Related MCP Servers
- AlicenseNot gradedqualityCmaintenanceWhatsApp, Instagram, Telegram, SMS, Messenger & email in one AI-ready inbox. Manage conversations, send omnichannel messages, run campaigns, sync contacts, and query your knowledge base — 42 tools over a hosted, OAuth-secured MCP server.MIT
- AlicenseNot gradedqualityCmaintenanceEnables AI-driven customer support operations including conversation management, knowledge base, contacts, metrics, and settings via MCP.MIT
- AlicenseNot gradedqualityBmaintenanceExposes the full Chatwoot API as 129 tools for AI assistants, enabling account, contact, conversation, message, inbox, team, report, help center, automation, and custom attribute management, plus exclusive Kanban and scheduled message features.13MIT
- AlicenseNot gradedqualityCmaintenanceEnables interaction with Intercom's customer communications platform via the Intercom REST API, providing 102 tools for managing admins, articles, companies, contacts, conversations, and more.2MIT