Answers how Refapp works from its help center, with article links. No sign-in, no customer data.
Scored across 4 tools
Each tool has a clearly distinct role: explaining concepts, explaining statuses, retrieving a specific help article, and searching help articles. The concept-vs-status and search-vs-retrieve boundaries are explicit in the descriptions. No two tools appear interchangeable.
All four tools follow a consistent snake_case verb_noun pattern: explain_concept, explain_status, get_help_article, search_help. The verbs accurately describe the actions and the naming is predictable throughout.
Four tools is well-scoped for a help and documentation server. Each tool covers a distinct support need—terminology, status lookup, article retrieval, and article search—without redundant surface area.
The surface covers the core help workflows: searching articles, opening a specific article, and explaining key Refapp concepts and statuses. Minor gaps exist, such as browsing help categories or listing all supported concepts/statuses directly, but the tools provide fallback listings when no match is found.
Explains what a basic Refapp concept is, such as a project, candidate, referee, questionnaire, report or project template. Accepts the name in any of Refapp's languages (e.g. "Kandidat", "Prosjektmal") or a short question that names it. Returns the name in each language and what it means; when nothing matches, lists the known concepts.
Inputs: term (required).
Explain a status shown in Refapp for a candidate, project or background check. Accepts the status as shown in the app in any of Refapp's languages (e.g. "Försenade", "Review needed") or its internal name (e.g. "overdue"). Returns the label in every language and what it means; when nothing matches, lists the known statuses.
Inputs: status (required).
Returns one article from Refapp's help center as plain text, with its links. Accepts support.refapp.com knowledge-base links only.
Inputs: url (required).
Searches Refapp's help center (support.refapp.com) for articles on how to use Refapp, such as sending reminders to references, project settings or background checks. Returns the best matching articles with title, link, language and a short excerpt. When no article exists in the requested language, articles in other languages are returned.
Inputs: query (required), limit, language.
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