Configure Staff Alerts
configure_staff_alertsSave business-owned staff alert recipients and post-call escalation rules. Saving settings does not prove provider delivery or owner receipt; activation notification proof is tracked separately.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| dry_run | No | Validate and show the proposed settings without writing. | |
| business_id | No | Business ID (optional only when the token has exactly one accessible business) | |
| escalation_rules | No | Post-call escalation rules evaluated against completed transcripts. Each rule is { id?, when, then, enabled? }. v1 action then includes text_owner. | |
| sms_notifications | No | Enable or disable SMS staff alerts for this business. | |
| notification_email | No | Comma-separated string or array of staff email addresses that receive escalation emails. | |
| notification_phone | No | Comma-separated string or array of staff phone numbers that receive SMS escalation alerts. | |
| email_notifications | No | Enable or disable email staff alerts for this business. |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| error | No | Present when success is false | |
| dry_run | No | ||
| success | Yes | Whether the tool completed successfully | |
| settings | No | ||
| business_id | No | ||
| current_settings | No | ||
| proposed_settings | No |