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Get Operational Settings

get_operational_settings
Read-onlyIdempotent

Read the business-level operational setup of a live account: staff alert recipients, SMS/email alert flags, escalation rules, textable send-link entries, and assigned agent voice/model/greeting metadata.

Tool call template

This tool declares no required parameters. Add optional parameters from the input schema as needed.

{
  "id": 1,
  "jsonrpc": "2.0",
  "method": "tools/call",
  "params": {
    "arguments": {},
    "name": "get_operational_settings"
  }
}

Input Schema

NameRequiredDescriptionDefault
business_idNoBusiness ID (optional, defaults to first accessible business)

Output Schema

NameRequiredDescriptionDefault
errorNoPresent when success is false
agentsNo
successYesWhether the tool completed successfully
businessNo
next_stepNoPresent when the business has no working phone line yet: code, the tool to call next, and the instruction to follow. Null once the line is set up.
business_linksNo
available_setup_toolsNo
notification_settingsNo

Schema Changelog

Changes observed during successful MCP inspections.

  1. Changed1 schema field changed
    • addedOutput schema / properties / next_step
      Added value: +{
      +  "description": "Present when the business has no working phone line yet: code, the tool to call next, and the instruction to follow. Null once the line is set up.",
      +  "type": [
      +    "object",
      +    "null"
      +  ]
      +}
  2. Added

TDQS

B3.2/5.0
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint=true, idempotentHint=true, openWorldHint=false and destructiveHint=false, so the safety profile is fully covered elsewhere. The description contributes the useful detail that this returns live account configuration state (alert routing, escalation, per-agent voice/model/greeting), but says nothing about permissions needed, freshness of 'live' data, or result size.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

One front-loaded sentence that leads with the verb and scope before the payload enumeration; every clause is substantive. It is dense but not padded, with only a mild cost in reading length.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

With an output schema present, return values need no explanation, and only one optional parameter exists at full schema coverage. The description adequately frames what domain the returned configuration covers, leaving only the when-to-use decision undocumented.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% for the single parameter, so the default-to-first-business behavior is already documented in structured form. The description's references to 'business-level' and 'live account' reinforce the scope but add no syntax or format detail beyond the schema, making 3 the appropriate baseline.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description names a specific verb ('Read') and a precisely scoped resource ('business-level operational setup of a live account'), then enumerates the exact contents (alert recipients, alert flags, escalation rules, send-link entries, agent voice/model/greeting metadata). This content list effectively separates it from nearby siblings like get_business_info, get_lsa_setup and list_agents, though no sibling is named explicitly.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

There is no guidance on when to call this versus alternatives such as get_business_info, get_lsa_setup or list_agents, and no stated preconditions or exclusions. The only usage-shaped hint is the schema's note that business_id defaults to the first accessible business, which is not in the description.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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